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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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December 19, 2022

Excellent service! Clean waiting room, greeted quickly. Knowledge service people, answering all questions easy check out! More

by Dlspigiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 21, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

Shawn VanAntwerp is the reason I continue getting my truck serviced at Auto Nation Ford, Amherst. He explains why certain items require my attention. This allows me to make plans that fit my budget and More

by Snow Falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Dec 14, 2022 -

AutoNation Ford Amherst responded

Hi Snow, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 11, 2022

I always like coming here these guys are always very nice. Very helpful on any questions we may have, and if they don't know they find out for us! Some places just give you fake answers. Or a simple we More

by agoodlittlewoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Dec 12, 2022 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 11, 2022

Frank was great! Very responsive and kept us informed throughout the entire process. Thanks again More

by Doyle_7791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 12, 2022 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 10, 2022

Always a pleasant experience, Sean is thorough making sure everything necessary is taken care of. Wait time is spent in a comfortable environment. More

by Lynn Cz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 13, 2022 -

AutoNation Ford Amherst responded

Lynn, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Amherst. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 09, 2022

Very friendly and nice waiting room amenities available staff courteous Shawn very helpful and courteous More

by Buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 12, 2022 -

AutoNation Ford Amherst responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Dec 12, 2022 -

Buster responded

Shawn was professional and courteous

December 08, 2022

Service Writer responded to my concern of a trouble light (check engine) quicky even though I didn't have an appt. Diagnosed problem and ordered part and assured me car was safe to drive. More

by rickmeilander
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Dec 12, 2022 -

AutoNation Ford Amherst responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 05, 2022

The service department is amazing and so helpful and friendly. Went in for a oil change and let them know one of my buttons was not working and they ordered it right away. More

by Mrs.lesliepope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 awesome girls in service
Dec 08, 2022 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2022

Pleasant welcome given, explained service. Directed to waiting area Didn't offer coffee bar but I did see it More

by maggiemaggie1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall names My bad
Dec 08, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 02, 2022

Service is quick and the techs are great cashiers are very friendly the sales person was well knowledgeable More

by sissy388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Atkins
Dec 04, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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