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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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January 18, 2023

They had my car almost 4 hrs. Before telling me what was wrong with it. I had to say something to the receptionist in order to get that information. More

by Peake220
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Jan 20, 2023 -

AutoNation Ford Amherst responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (440) 296-3021. We'd appreciate the chance to make your experience a positive one.

January 16, 2023

Went very well. People were thorough and professional. Definitely will return for my next one. More

by Closec1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jan 19, 2023 -

AutoNation Ford Amherst responded

Hello, We appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 14, 2023

I was completely satisfied with the service at Auto Natlion. Jessica and Ryan were very cooperative and gave me all my options. More

by buzzy187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Jessica
Report | Print
Jan 19, 2023 -

AutoNation Ford Amherst responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

January 13, 2023

Completely satisfied with the service and people at AutoNation, there work on my vehicle has always been great, and the people are always polite and curdious More

by jessejames44890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jan 19, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 05, 2023

I am VERY please with the service that In get from AutoNation. The service is timely and they keep me posted with any issues. More

by bdhholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Report | Print
Jan 09, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Very pleased with my service writer Sean Van Antwerp who informed me of all my options.! More

by ed_bball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Van Antwerp
Report | Print
Jan 06, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

The service is always great at Auto Nation and Shawn VanAntwerp are great people. The listen to what you have to say and address the problem even if you drive in without an appointment. Would highly rec More

by Kathy46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Report | Print
Jan 02, 2023 -

AutoNation Ford Amherst responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

December 23, 2022

My issue was an update for the navigation. It went out have way through a 2000 mile road trip. It took a week to get an appointment to do the update, which I found out I could do at home, thro More

by jpopcorn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Dec 26, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3021. We hope to hear from you.

December 20, 2022

Shawn VanAntwerp does a great job keeping you up to date on your vehicle’s progress. I also appreciate that he checks my Ford pass discounts and saves me money! More

by Barb D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Report | Print
Dec 21, 2022 -

AutoNation Ford Amherst responded

Hi Barb, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

Shawn is always professional and keeps me up to date on vehicle maintenance and if there is anything I need to be aware of for future concerns More

by ejwestgatejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sean
Report | Print
Dec 22, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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