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AutoNation Ford Amherst

Amherst, OH

Overview
Reviews
Vehicles
4.8
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 649 reviews

January 13, 2022

Always on the ball..Shaun always treats me like family. Fixed my concerns. satisfied with this dealership. There is one closer to me, but will stay with autonation More

by nickandsharon2145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun VanAntrep, Sydney Thorp
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Jan 18, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2022

The service department has always taken good care of my car even while working under the current COVID conditions! More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Staff
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Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2022

Good serivice! Quick with finding out what was wrong with my vehicle. Only draw back was that they didn't have the part( not really their fault)to fix my vehicle. Now I have to take it back when they get the More

by Amason265709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 09, 2022

Autonation Ford Amherst as usual always has the best service i will always take my car there service More

by acebandit333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to leave us a response! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 07, 2022

Polite and very punctual. Showed concern and showed patience with my questions. Thank you much. More

by Miriamfleming48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 07, 2022

Excellent service and friendly people! My truck never shifted so smooth. It’s a shame Ford wouldn’t fix it when it was new. It’s okay this I only had to deal with it for 368k More

by flojunky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Jared
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Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2022

Well organized helpful they took care of my recall in a fast and professional way More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2022

No communication ,kept car too long,no transportation for three days was not offered a loaner More

by allenjk1415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
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Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (440) 296-3021 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 31, 2021

I've bought several vechiles at autonations. Absolutely in love with this place. Service department is best around More

by roygillespie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim. Our second experience buying from Jim. 5 star. And of coarse banana man is a pleasant way to end deal
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Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2021

Jeff wells and the AutoNation team always deliver. Courteous, professional and prompt. Jeff knows what I want and works hard to meet my desires. More

by michaelschmdt91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wells, Sydney Thorp
Report | Print
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