Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Amherst
Amherst, OH
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 649 reviews
April 18, 2022
I had to wait 3 days for a new tire. I take care of my elderly mother and could not go help her. The first time I called them they said they are 2 weeks out to fix my flat. Found out I n I take care of my elderly mother and could not go help her. The first time I called them they said they are 2 weeks out to fix my flat. Found out I needed a new tire (only 3200 miles on my new Explorer) and they ordered it on a Monday and could not get it put on until Wednesday and it had come in on the Tuesday. They said because the serviceman I originally talked to was off on Tuesday. I don't see why I had to wait an extra day. He is not the one who puts the tire on. I waited there while they put in on and it took over an hour for something that only takes 15 minutes tops to do. I also had a personal appointment that day that I missed because they told me it would only take a 1/2 hour to put it on. Everyone was nice while I was there but very poor communication. Two other dealers I called could have had the tire in and put on the next day. More
by ddominico
Employees Worked With
Don't know
April 18, 2022
They're always straightforward and timely with my service appointments. I've been taking my cars here for over a decade and will continue to do so. appointments. I've been taking my cars here for over a decade and will continue to do so. More
by Corri
Employees Worked With
Shawn VanAntwerp, Ed Skovran
April 14, 2022
Shaun in the service department is awesome. He's always gives the best customer service. And is helpful in making decisions on whats best for my car. He's always gives the best customer service. And is helpful in making decisions on whats best for my car. More
by Ingersoll1113
Employees Worked With
Shaun in the service deaprtment is the best. His customer service is on point
