Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Amherst
Amherst, OH
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 649 reviews
June 09, 2022
Shawn in service is great always gets truck taken care of. Parts and collision department only reason I didn't rate 5 stars. Have been waiting for a part for 2 years. Grant it covid may have some to do wi of. Parts and collision department only reason I didn't rate 5 stars. Have been waiting for a part for 2 years. Grant it covid may have some to do with but I am always the only one who makes contact about status. Every time I do it's like we are starting from scratch. More
by Ed
Employees Worked With
Shawn in service Ed in collision.
June 09, 2022
I have been going to Autonation for sometime and will not even think of going to another dealership. The customer service is exceptional and the sales associates and finance team always work to get me right even think of going to another dealership. The customer service is exceptional and the sales associates and finance team always work to get me right where I need to be with my payments and extras. Thank you Autonation Amherst for being my #1 choice. More
by Brookej216
Employees Worked With
Jesse Hernandez
June 06, 2022
Found a Ford Maverick for me and didn't jack up the price like most other Ford Dealers I checked with. Jeff Wells was an awesome salesman and kept me in the loop during my order. like most other Ford Dealers I checked with. Jeff Wells was an awesome salesman and kept me in the loop during my order. More
by FreeWillie103
Employees Worked With
Jeff Wells
June 03, 2022
Great bunch of people to work with. They are always there to answer any questions or concerns I might have about my vehicle.I wouldn’t trust my car to anyone but AutoNation Ford Amherst They are always there to answer any questions or concerns I might have about my vehicle.I wouldn’t trust my car to anyone but AutoNation Ford Amherst,Ohio. More
by beeschultz
Employees Worked With
James Ponczocha
June 02, 2022
I have always had great service everytime I bought a car there. The salesman was very knowlegable and very polite. This is why I always go back there. there. The salesman was very knowlegable and very polite. This is why I always go back there. More
by buzzy187
Employees Worked With
Darian Beckwith and Jared Lothridge
June 01, 2022
Go see Marquan, accommodating and genuine. Best salesman I have delt with in years of car purchases. I highly recommend this dealership as well. Quality cars and thoroughly inspected. 100% sat Best salesman I have delt with in years of car purchases. I highly recommend this dealership as well. Quality cars and thoroughly inspected. 100% satisfied with my experience More
by Giovipallens
Employees Worked With
Marquan Bason
June 01, 2022
I was asked to sign on the "dotted line", but it just said the recall had been inspected. It was not noted either pass/fail. I asked for the person who did my work. Instead, they took me to Rod. He l said the recall had been inspected. It was not noted either pass/fail. I asked for the person who did my work. Instead, they took me to Rod. He looked in the computer and it was marked there that all was fine. More
by smosny
Employees Worked With
Shaun, Rod Lamie
