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AutoNation Ford Amherst
Amherst, OH
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 649 reviews
July 03, 2022
Friendly and helpful staff. Inventory like the "good old days" would be great but this is an issue everywhere so nothing I'd say negative about AutoNation. I send my friends Inventory like the "good old days" would be great but this is an issue everywhere so nothing I'd say negative about AutoNation. I send my friends and family here and will continue to. More
by Ealten2896
Employees Worked With
Jesse Hernandez
July 01, 2022
AutoNation in Amherst has been a pleasure to work with. Jesse was informative and the finance department was kind and helpful. All the way to the Collision department after a major accident only 5 months a Jesse was informative and the finance department was kind and helpful. All the way to the Collision department after a major accident only 5 months after buying my ‘22 Explorer. I will always go back to AutoNation in Amherst. Shout out to Darian, Jesse, and Ed. Thank you for everything. More
by Momofdudes
Employees Worked With
Jesse, Darian, Ed
June 30, 2022
Although the reason for my visit was known several days before the appointment, they didn’t have the necessary part until the day after my appointment. before the appointment, they didn’t have the necessary part until the day after my appointment. More
by Christie44044
Employees Worked With
Shawn
June 30, 2022
I took my car in to just make sure everything was good with it and also a oil change. They took the time to make my mind at ease and check over my car. They had it in and out very quickly. I called and th with it and also a oil change. They took the time to make my mind at ease and check over my car. They had it in and out very quickly. I called and they got me in for an appointment the following day. Great employees!! More
by Mrs.lesliepope
Employees Worked With
John
June 27, 2022
Great dealership overall. I worked with Joseph Romano. He was a excellent salesman and talked to you like a friend. Only reason it wasn’t perfect was because the finance indiv I worked with Joseph Romano. He was a excellent salesman and talked to you like a friend. Only reason it wasn’t perfect was because the finance individual was very aggressive and a little insulting. I understand he has a job to do but customer service should be priority. I felt personally insulted by this gentleman. More
by Brandon
Employees Worked With
Joesph Romano
June 25, 2022
Brought our 2022 Ford Explorer in for service on the transmission which was delaying a few seconds after selecting a gear (forward/reverse). Dealer arranged a loaner car for us and had our vehicle about transmission which was delaying a few seconds after selecting a gear (forward/reverse). Dealer arranged a loaner car for us and had our vehicle about 1.5 days. Got car back and transmission is operating perfectly, as it should! Under warranty - no cost. More
by Golasenvinc
Employees Worked With
Shawn in Service Dept.
June 23, 2022
This is the second Vehicle we've purchased from them and will keep coming back in the future. They go above and beyond to help you no matter what will keep coming back in the future. They go above and beyond to help you no matter what More
by Mbober711
Employees Worked With
Marquan Bason
