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AutoNation Ford Amherst

Amherst, OH

Overview
Reviews
Vehicles
4.8
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 649 reviews

July 25, 2022

Very quick service. Took great care of my truck! They also added my divider which I was not expecting. More

by Mrryanr1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Jul 28, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

July 20, 2022

As always everyone there was very friendly and went out of their way to get me in and out of their as quickly as possible. More

by jmthurston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Jul 22, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 20, 2022

Shawn the assistant t manager always takes great care of us. He is the best person you have in Amherst. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn the xxx service manager
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Jul 24, 2022 -

AutoNation Ford Amherst responded

Hello Dennis, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 29, 2022 -

Dennis responded

Thank you

July 18, 2022

Very efficient and knowledgeable. Staff returned calls and kept us updated. Building was clean and staff knew what they were doing. More

by sweagirl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Nicky
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Jul 20, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 16, 2022

Very kind and professional. I can see the in house, so we can check in detail even in evening or rain. The office is very simple, not gorgeous, that is why they can decrease t More

by Ume
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquan, Sam
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Jul 19, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Amherst and we hope to be of service again in the future.

July 13, 2022

Really gtadateful for this dealership. I had taken my car to Mike bass and let it sit there for 3 days and they couldn't figure out what was wrong with my car. I took my car to autonation More

by Skyeemarie1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Jul 14, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2022

My car vibrates at 50mph or faster. After spending 2 grand I expected better results. I'll improve my score if they make it right. More

by Ferraro325
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maintenance
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Jul 15, 2022 -

AutoNation Ford Amherst responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (440) 296-3021 -- we hope to hear from you soon. Take care!

July 11, 2022

We bought our trucks at a different dealership but was not happy with the service department there. I contacted Auto Nation Amherst and they welcomed our fleet as we have 6 F150's that we will be bringi More

by Dtrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
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Jul 14, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 06, 2022

Tony was awesome to work with! He made the entire process of purchasing a car and trading in an old one simple and convenient. Which was very helpful for this stressed out and anxi More

by Chellynn76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Naples
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Jul 07, 2022 -

AutoNation Ford Amherst responded

Hello there! Thanks so much for the warm recommendation of the team here at AutoNation Ford Amherst. If you need more help, our team is available to talk -- safe travels!

July 04, 2022

Great dealership. They followed through on all their promises. I ordered my ford I. February and we agreed on a price. It came in in June and I paid less! Amazing. More

by 4zaps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hernandez
Report | Print
Jul 05, 2022 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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