AutoNation Ford Amherst

During my visit I was surprised that the staff had start taking pictures of my car without asking me or explaining why he was doing it until I asked him. Then I felt like nicked and dime about service perf taking pictures of my car without asking me or explaining why he was doing it until I asked him. Then I felt like nicked and dime about service performed on car. I asked one of the young ladies inside while I was waiting about Ford Pass point, she said she didn't know about them. I had to ask someone else. Just wanted questions about service answered before being charged. More

Very courteous staff and Tony was very helpful through the whole process from start to finish. the whole process from start to finish. More

David Bailey was extremely accommodating and helped me resolve my issue quickly and within my time constraints! Wonderful service! resolve my issue quickly and within my time constraints! Wonderful service! More

Very courteous service staff. Professional, respectful, and attentive to service requests. I really appreciated the courtesy porter service. David Bailey followed up with verifica Professional, respectful, and attentive to service requests. I really appreciated the courtesy porter service. David Bailey followed up with verification that service was completed to my satisfaction. Well done and thank you. More

Everyone was really helpful, but Jim was especially WONDERFUL! Zero pressure but all the expertise, patience, and kindness that helped us buy our new car. WONDERFUL! Zero pressure but all the expertise, patience, and kindness that helped us buy our new car. More

Professional the minute you enter the service facility. Thorough inspection and prompt service from David! Thorough inspection and prompt service from David! More

John Barjai is an excellent salesman and treats you like family! He is honest, professional and we have bought several Ford vehicles from him. family! He is honest, professional and we have bought several Ford vehicles from him. More

Very satisfied they kept me informed every step of the way letting me know what was going on and what they where doing to my vehicle which was nice. Also showed me what needed replaced by sending pictures way letting me know what was going on and what they where doing to my vehicle which was nice. Also showed me what needed replaced by sending pictures and explaining. More

Took my Ranger in to the service department and met with David Bailey and he had the problem taken care of. Mr Bailey was very professional and I had a good experience. Thank You Mr Bailey and also the Auto David Bailey and he had the problem taken care of. Mr Bailey was very professional and I had a good experience. Thank You Mr Bailey and also the Auto Nation service department in Amherst. More

Izaiah kept me informed as I waited for my car to arrive. When another car became available earlier he let me know of its availability. Everything went smooth on purchase day. Informed ahead of time what to When another car became available earlier he let me know of its availability. Everything went smooth on purchase day. Informed ahead of time what to bring. Financing went smooth. Trade in price was fair. In and out in under 3 hours. Everyone was friendly and helpful. Isaiah even followed up the next day to see if issues or questions. Dealership has followed with emails also providing information and connections should I have questions. Recommend the dealership to my family and friends. More