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AutoNation Ford Amherst

Amherst, OH

4.8
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 649 reviews

September 08, 2022

Service department got my car in as scheduled, confirmed what needed to be fixed and at a fair and honest price. Highly recommended, Shawn does a great job as well as the rest of the staff. Thanks again for More

by blazindego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 13, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 05, 2022

Everyone I spoke with were very friendly. Loved that they took my car and washed it. More

by frannie103
Recommend Dealer
Yes
Employees Worked With
David and not sure if the ladies name. She did the intake.
Sep 12, 2022 -

AutoNation Ford Amherst responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 05, 2022

Friendly and helpful with any questions or concerns I have about any recalls or concerns i might have More

by Peteg317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 12, 2022 -

AutoNation Ford Amherst responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 04, 2022

The dealership took care of the recall quickly. We will go back for any other issues. More

by Smiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James bonczocha
Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2022

I had break problems, And I called Shawn @ Autonation. Shawn set up an appointment, And two hours later he was Done. Shawn is the only one I want working on my car. Thanks Autonation. More

by walterw0629
Recommend Dealer
Yes
Employees Worked With
Shawn Van Antwerp
Sep 09, 2022 -

AutoNation Ford Amherst responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2022

Service took too long for being 1st appointment of the day. I only had an oil change and rotation and the wiper blades were way over priced. More

by cruz98925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

September 03, 2022

Shawn and his team are Friendly, courteous and knowledgeable. They let you know what it’s going to be done to the car and if anything else needs to be done. I have confidence in the associates a More

by Buddyboy05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 02, 2022

Shawn always gets my car back to me as fast as he can in services department and explains all that’s wrong and if he says my car will be ready it is. He’s great and answers all questions honestly. Thanks f More

by MelindaMvealey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service department lady at counter ?
Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 01, 2022

Excellent service. I was treated with respect. All my questions were answered in detail and in a way that I could understand everything. Jeff Wells is my go to guy. He More

by lisahensley566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wells, Mike?
Sep 06, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

I purchased my car in Amherst and the service is phenomenal! Went to another dealer and told I need all these repairs with my back brakes and rotors when my car is two years old. AutoNation Amherst More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 31, 2022 -

Cookie responded

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