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AutoNation Ford Amherst
Amherst, OH
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 649 reviews
April 10, 2024
Shawn is superior in the service dept. Knowledgeable , he keeps you informed of cost, and what’s going on. I’ve visited him multiple times and his performance is always great. Knowledgeable , he keeps you informed of cost, and what’s going on. I’ve visited him multiple times and his performance is always great. More
by Rita Pallardy
Employees Worked With
Shawn
March 25, 2024
This will be my 5th vehicle through this dealership and I have always worked with Jeff Wells because of his superior customer service. He goes above and beyond to make sure your experience with him and the d have always worked with Jeff Wells because of his superior customer service. He goes above and beyond to make sure your experience with him and the dealership is the best. He's very knowledgeable on his vehicles, the processes you need to follow, and a great person in general. More
by meganpeth
Employees Worked With
Jeff Wells
March 15, 2024
I just want to say that I have had many lease and purchased many fords over all the years and I have to say that the Amherst AutoNation have been a pleasure to work with. After my purchase of my Mave purchased many fords over all the years and I have to say that the Amherst AutoNation have been a pleasure to work with. After my purchase of my Maverick they did free installation of the lettering on my tail gate that just pops the Maverick out! Great ford dealership!!!! More
by Maverick 24
Employees Worked With
Jeff Wells and body shop manager Ed
February 05, 2024
Very poor follow-up after the sale. Promised to mail second key to purchased vehicle but did not. Did not return phone call or email inquiries. Salesman then denied it. Very disappointe Promised to mail second key to purchased vehicle but did not. Did not return phone call or email inquiries. Salesman then denied it. Very disappointed with him and his management. More
by garyweed
Employees Worked With
Donovan
January 30, 2024
We found everyone to be very professional in learning our needs and then finding great options for us. We are more than satisfied with our experience and would definitely recommend this dealership in the fut needs and then finding great options for us. We are more than satisfied with our experience and would definitely recommend this dealership in the future. More
by Charles and Pat Church
Employees Worked With
Pete Spadaro, John Barcia Sam Lee
January 16, 2024
Ty my salesman and Petectge sales manager did everything possible to make sure my purchase went smoothly. Ty also followed up with me to make sure I was satisfied. The weather was cold the day I purchase possible to make sure my purchase went smoothly. Ty also followed up with me to make sure I was satisfied. The weather was cold the day I purchased, Ty pulled the car inside to make sure I was comfortable! More
by Kcschneider19
Employees Worked With
Ty
