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AutoNation Ford Amherst

Amherst, OH

4.8
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 649 reviews

June 10, 2023

seems to have been a good service visit. haven't had any problems as of yet. More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Jun 13, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 09, 2023

Shawn V in the service department is awesome to work with. The work done on my car is always quick and efficient More

by J.koba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn V
Jun 15, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 08, 2023

My overall experience was so wonderful with this dealership! Jordan was so helpful finding us the perfect family car, he was happy to answer any questions and make sure we found something within our More

by Hailey Ferry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, James
Jun 12, 2023 -

AutoNation Ford Amherst responded

Hello Hailey, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 05, 2023

Oil change, didn’t replace dip stick properly and missing oil cap. Not typical Ford service More

by Dlloyd1499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jun 07, 2023 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Amherst take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (440) 296-3021 -- we hope to hear from you soon.

May 30, 2023

Vehicle concern was not completely addressed. We are still dealing with the issue it went in for. We were charged for services that we did not ask for. We only wanted the interior of the car c More

by MAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Jun 02, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 26, 2023

I have bought 7 vehicles from there and they were always pleasant to work with More

by sovharley992000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 29, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2023

I bought my Jeep here in Dec 2022. I love it. They fixed a couple minor things for me before I drove off the lot. Jessica in the maintenance dept was really professional. I have alread More

by cdelventhal3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 23, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

For many years all of my car repairs have been done at AutoNation Ford Amherst, and one amazing employee, Shawn, has always provided excellent service. More

by cjsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 17, 2023 -

AutoNation Ford Amherst responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Amherst. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 15, 2023

A great service department. They are honest and willing to listen and help however they can. They don’t pressure you if you can’t afford something or don’t want something done More

by david.lachance74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 17, 2023 -

AutoNation Ford Amherst responded

Hi David, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 11, 2023

We had been looking for a Camaro for some weeks and found one we were interested in on AutoNation. Communication was a little slow, but they had gotten extremely busy at that time. All our questions were a More

by katmatt34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barcia
May 15, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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