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AutoNation Ford Amherst
Amherst, OH
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 649 reviews
June 27, 2023
Excellent and timely service, friendly staff. I had been going to a closer dealer for service but they made it extremely hard to get a simple oïl change so I decided to go back to autonation. Ver I had been going to a closer dealer for service but they made it extremely hard to get a simple oïl change so I decided to go back to autonation. Very glad I did. More
by Lisaslpbutler
Employees Worked With
Not sure of name
June 25, 2023
Great customer service. Great salesman. John Barcia. Great oil change times. I love this place so much I come here from out of town. Great salesman. John Barcia. Great oil change times. I love this place so much I come here from out of town. More
by rhale64
Employees Worked With
John Barcia
June 24, 2023
Service was prompt. Everyone was so friendly. Restrooms were close. Coffee was available. I would remove the rolling chairs. Should have realized not to seat my husband Everyone was so friendly. Restrooms were close. Coffee was available. I would remove the rolling chairs. Should have realized not to seat my husband in one. A wonderful gentleman came to his rescue. Thank you for everything. More
by juanitabray49 I am real
Employees Worked With
Lady in service area that took over the car...Jessica? The lady in the waiting lounge
June 24, 2023
I had an engine light issue with my new 2023 XLT Maverick that Shawn VanAntwerp successfully assisted me with. The problem was diagnosed, parts were ordered and a week I went back and the parts were successf that Shawn VanAntwerp successfully assisted me with. The problem was diagnosed, parts were ordered and a week I went back and the parts were successfully installed and I was happily on my way. I appreciated the professional service by all at AutoNation. More
by Dennis
Employees Worked With
Shawn VanAntwerp
June 20, 2023
No one likes the idea of having vehicle problems but at AutoNation Ford Amherst the process of maintenance or repairs are handled keeping you totally informed through the process. Shawn VanAntwerp was my c AutoNation Ford Amherst the process of maintenance or repairs are handled keeping you totally informed through the process. Shawn VanAntwerp was my coordinator. My vehicle had to remain in the shop for several days while parts were being sourced. More
by David
Employees Worked With
Shawn Vanantwerp
June 14, 2023
I always ask for Shawn V. when bringing my car in for service. He has always treated me with respect and honesty. I thought due to the age of my ESCAPE I night of been ready when bringing my car in for service. He has always treated me with respect and honesty. I thought due to the age of my ESCAPE I night of been ready for new tires, but Shawn checked my tires and let me know I should be fine for now. We will look at this again on my next visit. Unfortunately, it was time for me to replace my rear brakes, the parts were in stock and although my wait time became longer i was able to get this taken care of during this visit! Thanks Shawn for always looking out for me. Sincerely, Susanne Kerr More
by susannekerr
Employees Worked With
SHAWN
June 14, 2023
I moved to the Cleveland area from out of state just over a year ago. In September of 2022 I approached AutoNation Ford Amherst about placing an order for the 2023 Ford Maverick. I informed them I was a Z Pl a year ago. In September of 2022 I approached AutoNation Ford Amherst about placing an order for the 2023 Ford Maverick. I informed them I was a Z Plan member and worked with them to successfully submit an order while the order banks were open. My Maverick wasn't built until May of 2023 and Delivered in June of 2023; throughout the process, Peter Spadaro and Izaiah Thomas were more than accommodating with every question and update I brought to them. They had zero issue with me test driving different vehicles for comparative analysis in the event that I changed my mind and wanted a different vehicle, either. Working with them was an easy process and I won't hesitate to give them my business again when the time comes. More
by GavinSwick
Employees Worked With
Izaiah Thomas, Peter Spadaro
June 13, 2023
Everyone at Autonation Ford is so extremely helpful and very knowledgeable. I will continue to go there for all of my automotive needs. The staff is very friendly and they are great about keeping you updat very knowledgeable. I will continue to go there for all of my automotive needs. The staff is very friendly and they are great about keeping you updated. More
by hmills653
Employees Worked With
Kaitlyn
