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AutoNation Ford Amherst

Amherst, OH

Overview
Reviews
Vehicles
4.8
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 649 reviews

July 14, 2023

I am very pleased how everyone I have come into contact with while I'm there have been very friendly and helpful. More

by imawah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis, Jeff Fiala, Linda Siggelkow
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Jul 19, 2023 -

AutoNation Ford Amherst responded

We are pleased to hear you had such a positive experience with us, Imawah! Feel free to stop by if you ever need any more help.

July 13, 2023

The employees at Auto Nation are always professional and kind. Shawn is the best in service, and the ladies inside always make sure that you are out as soon as possible. More

by sueden06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jul 17, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2023

The employees at Auto Nation are always kind and helpful. They check over my car and let me know if they see something that needs to be taken care of. They don't push the service on you, they let you decide More

by LAHATHAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Jul 17, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

We had a great experience with Jeff Wells helping my daughter purchase her first brand new car. Thank you Jeff for making the process so easy! More

by brollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wells
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Jul 17, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 12, 2023

Everything with my service appointment went smoothly. Shawn was helpful and courteous. Was done in about an hour. More

by welsandtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jul 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2023

Super friendly staff, very conscious of your time! Great team of people. Will definitely continue giving my business and future car purchases here. More

by Michael.settimio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jul 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 11, 2023

Ease of scheduling for service. Prompt care on arriving. Great customer interactions. they wash the car when done with service. More

by chariot1793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica M
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Jul 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 05, 2023

I am grateful that you were able to help me I was so glad they had a service to take me home and then come and get me Everyone was courteous and respectful Thank you More

by Judy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jul 06, 2023 -

AutoNation Ford Amherst responded

Hi Judy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

I was disappointed with the lack of customer service I received. I am accustomed to better service from the Kia dealership that services my auto. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn
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Jul 06, 2023 -

AutoNation Ford Amherst responded

Hi Mary, we are deeply disappointed by your experience at AutoNation Ford Amherst. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

June 27, 2023

Everyone at AutoNation have always been very professional, courteous and helpful every time we have brought our cars in for service or repairs. More

by seasaw429
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
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Jul 02, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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