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AutoNation Ford Amherst

Amherst, OH

4.8
649 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 649 reviews

July 31, 2023

This dealership has always been very professional,but at the time makes you feel like a friend. Always willing to help you and get you to where you need to go. More

by loganmichael98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Wells
Aug 04, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2023

I had battery problems on a Sunday night. Had my car dropped off with no notice and they took care of my car Monday. I was svery appreciative. Very professional and pleasant to work with! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp service writer
Jul 31, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 22, 2023

My calls were returned quickly. Shawn communicated with me every step of the way. The intake person (can't remember her name) was very professional. More

by jm3torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, intake person
Jul 26, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 20, 2023

Service department got my truck in promptly, diagnosed the problem and had it back in 2 working days More

by Alancaudill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Ronnie
Jul 24, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Very courteous and always ready for customers upon arrival. They make each customer feel important that their issue is the only one at that time. More

by Buddyboy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 25, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Went there to look at an Edge but ended up buying an Explorer. Wasn’t planning to buy but we did. More

by Pauleyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Spadaro, Matt and Harry
Jul 25, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

I made a call early Friday morning they were able to get me in before lunch same day and repair was done by 4pm. Fast, courtesy service and I was back on the road. More

by dougnickolette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Jul 26, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Service was great. Would definitely recommend putting your service needs in the hands of Shawn V. and the crew at AutoNation Amherst. More

by jodie00621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Jul 26, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Mat was great Matthew was great no pressure he did a very good job best for me in 79 years. More

by Buckypop6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 25, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2023

Fast and courteous service. They were able to get me in and fix a problem the same day More

by mfmccabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 20, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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