AutoNation Dodge Ram Colorado Springs - Service Center

Unexpected repair when I went in for a oil change (breaks & rotors with break flush). The service technician & manager worked with me when the original quote for repair went up in the system by a significant & rotors with break flush). The service technician & manager worked with me when the original quote for repair went up in the system by a significant amount. The dealership honored their original quote. It made the stressful day a lot better. More

There always friendly and very willing to help out. Always great service. Always knowledgeable and great support. Always great service. Always knowledgeable and great support. More

Too many request to fill out this survey. This is no way to determine if someone is a good employee. The service driver and service adviser were very good. This is no way to determine if someone is a good employee. The service driver and service adviser were very good. More

They run a special for additional 20%off when you schedule after 1:00 pm and you can’t schedule during those times in Auto live because it’s blocked.Why run the special if not going to honor. They w schedule after 1:00 pm and you can’t schedule during those times in Auto live because it’s blocked.Why run the special if not going to honor. They want more business but don’t want to give the discount and most of the staff is not informed of how it works anyway.Joe More

I received 5 free oil changes with the 2016 Dodge Ram 3500 diesel truck I purchased in January 2024. I also purchased the extended warranty with the truck. When I took the truck in for its first oil chan 3500 diesel truck I purchased in January 2024. I also purchased the extended warranty with the truck. When I took the truck in for its first oil change, I was informed that there were additional issues with the truck heater intake manifold (the engine light was on). I was told that the repair should be covered under warranty. I scheduled this repair and when I came in for that scheduled repair, I was told that there was even more wrong with the truck. Additionally,. I was told that the warranty was NOT going to cover these repairs and my bill was going to be over $9,000.00! For a truck that had less than 70,000 miles on it! Thank goodness I took the truck for a second opinion. The other shop told me that the recommended repairs by the Auto Nation service department were unwarranted and that the truck was not throwing any codes that would indicate the repair that Auto Nation was suggesting which would cost over $9,000.00. So glad I didn't get ripped off by these hacks!! More

After a 2 year wait for my regen sensor that was never installed, I finally had the recall fixed, allegedly. After 2 days my truck stayed in constant regen and was told there’s a problem at altitude and installed, I finally had the recall fixed, allegedly. After 2 days my truck stayed in constant regen and was told there’s a problem at altitude and a fix was in the works but to keep my truck with the engine brake to keep the temperature up. So 2 years no sensor to a sensor that’s really no good. I burned a whole tank of gas in a day because of it. Ram did agree to reimburse for the gas, but 22 days nothing. Service is terrible!!! More

Mikyla was awesome. One of the best service manager’s I’ve ever dealt with. One of the best service manager’s I’ve ever dealt with. More

Substandard communication on providing status of the working being done on would the work would be completed. The service rep was flexible with charges for work completed. The 25% off coupon was helpfu working being done on would the work would be completed. The service rep was flexible with charges for work completed. The 25% off coupon was helpful. More

Perfect service great people excellent service, would absolutely recommend dodge to anyone looking for a great vehicle absolutely recommend dodge to anyone looking for a great vehicle More