AutoNation Dodge Ram Colorado Springs

My husband & I were truly impressed with the communication & Amazing customer Service Brian Willis provided with the delivery of our 2025 Dodge Ram Longhorn! We made the purchase from Houston, communication & Amazing customer Service Brian Willis provided with the delivery of our 2025 Dodge Ram Longhorn! We made the purchase from Houston, TX flying into Colorado Springs, CO to pick up our new truck on December 31st! Mr. Willis made many accommodations due to our travel plans to make the transaction as smooth as ice! Thank you Brian for your Military Service & assisting us with finding our dream truck! More

I received 5 free oil changes with the 2016 Dodge Ram 3500 diesel truck I purchased in January 2024. I also purchased the extended warranty with the truck. When I took the truck in for its first oil chan 3500 diesel truck I purchased in January 2024. I also purchased the extended warranty with the truck. When I took the truck in for its first oil change, I was informed that there were additional issues with the truck heater intake manifold (the engine light was on). I was told that the repair should be covered under warranty. I scheduled this repair and when I came in for that scheduled repair, I was told that there was even more wrong with the truck. Additionally,. I was told that the warranty was NOT going to cover these repairs and my bill was going to be over $9,000.00! For a truck that had less than 70,000 miles on it! Thank goodness I took the truck for a second opinion. The other shop told me that the recommended repairs by the Auto Nation service department were unwarranted and that the truck was not throwing any codes that would indicate the repair that Auto Nation was suggesting which would cost over $9,000.00. So glad I didn't get ripped off by these hacks!! More

I would’ve preferred that the dealership gave me their best offer upfront instead of having me leave the dealership and two days later get a call from the general manager with another offer in January 202 best offer upfront instead of having me leave the dealership and two days later get a call from the general manager with another offer in January 2025. I also would’ve preferred to have more time with the salesman who ultimately sold me the truck to become familiar with the features of this vehicle. More

The people who helped me. .. Salesman, Justin Wright; Store Manager, Brian Espinoza; and Finance Manager, Jonathan Cardona worked very hard in making my purchase work for me. I .. Salesman, Justin Wright; Store Manager, Brian Espinoza; and Finance Manager, Jonathan Cardona worked very hard in making my purchase work for me. I'm thankful and grateful for their hard work and all the time they took to make my experience a great one! More

Excellent customer service and patient to work with. Highly recommend buying your next vehicle here. Highly recommend buying your next vehicle here. More

AutoNation dodge ram did me great go see Thomas he will take care of all your needs!!! take care of all your needs!!! More

I went in to look at trading in my truck and just get some information on what my options were. I was not expecting to actually end up in a new Ram, but was able to work with an outstanding Sales Consult some information on what my options were. I was not expecting to actually end up in a new Ram, but was able to work with an outstanding Sales Consultant that was extremely knowledgeable and gave confidence in my decision. Huge shout out to Josh Nelson for going above and beyond for me. He was very informative, personable, patient, and most of all he has been great at following up with me to make sure I am happy with the vehicle and everything is working great. Josh is a real asset to AutoNation and will be the reason I end up going back to AutoNation Dodge Ram Colorado Springs for my next pickup. Who you work with is just as important as what you end up buying and Josh made my overall experience buying a new truck a positive one. More

I worked with Brian remotely and he was awesome to accommodate my needs to be able to review the vehicles details that I was interested in and having a test drive scheduled for a family member I had i accommodate my needs to be able to review the vehicles details that I was interested in and having a test drive scheduled for a family member I had in town. More

After a 2 year wait for my regen sensor that was never installed, I finally had the recall fixed, allegedly. After 2 days my truck stayed in constant regen and was told there’s a problem at altitude and installed, I finally had the recall fixed, allegedly. After 2 days my truck stayed in constant regen and was told there’s a problem at altitude and a fix was in the works but to keep my truck with the engine brake to keep the temperature up. So 2 years no sensor to a sensor that’s really no good. I burned a whole tank of gas in a day because of it. Ram did agree to reimburse for the gas, but 22 days nothing. Service is terrible!!! More

Very clean showroom and the salesman that helped me was very professional and helpful. His name was Sergio !! very professional and helpful. His name was Sergio !! More