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AutoNation Dodge Ram Broadway - Service Center
Littleton, CO
92 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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92 Reviews of AutoNation Dodge Ram Broadway - Service Center
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November 02, 2023
Only dealt with service, but they were helpful, courteous and friendly. Got me in and out quickly with requested work. Appreciated service eriters attention to me and vehicle problems. and friendly. Got me in and out quickly with requested work. Appreciated service eriters attention to me and vehicle problems. More
by DON
Employees Worked With
Service writer
October 13, 2023
The service process here really needs to be improved. I made a service appt a full month prior. Day of the appt, as I drop off the car, they tell me “we’re running 3 days out on appts”. In other words, t I made a service appt a full month prior. Day of the appt, as I drop off the car, they tell me “we’re running 3 days out on appts”. In other words, they won’t even look at my car for 3 days. What in the heck did I even make an appt for then? Do u even understand what an appt is? In my case, the car isn’t my daily driver, so I could afford the vehicle down time. Probably not the case with most people. More
by Kbatmast88
Employees Worked With
Danny Shoup
October 12, 2023
When the service tech offered to rotate tires, I declined & told him that the tires were new just two weeks ago & I did not want the tires rotated. But the tires were rotated anyway, while I waited. This s & told him that the tires were new just two weeks ago & I did not want the tires rotated. But the tires were rotated anyway, while I waited. This service tech needs to slow down & listen to what the customer is saying. More
by kestrel_cga
Employees Worked With
Service tech
October 07, 2023
Always good service, I had a starter motor on my 1500 go bad, was towed 8:30 PM, and they were able to get it repaired the next day. Awesome, since that was our only vehicle bad, was towed 8:30 PM, and they were able to get it repaired the next day. Awesome, since that was our only vehicle More
by horstnchae5
Employees Worked With
Adam Finnen, Jeff Miller
September 28, 2023
I recently had an extremely disappointing experience at the Broadway Dodge dealership and I feel compelled to share my thoughts. Having purchased three cars from them over the years, this encounter was par the Broadway Dodge dealership and I feel compelled to share my thoughts. Having purchased three cars from them over the years, this encounter was particularly disheartening. While they eagerly encourage you to make your initial car purchases with them, when your vehicle requires service, they are quick to divert you elsewhere. This contradiction is glaring.Today, when my new car broke down in the middle of an intersection, I expected prompt and efficient assistance, especially considering our longstanding relationship with the dealership. Unfortunately, the reality was quite the opposite. The staff displayed a shocking lack of concern and urgency, leaving me feeling utterly abandoned in a time of need. This level of customer service is simply unacceptable. I strongly advise potential buyers to steer clear of this dealership and seek assistance elsewhere. The complete absence of urgency and care for customers is nothing short of disappointing. It is my sincere hope that others are spared the frustration and inconvenience that I experienced. More
by zuzarealtor
Employees Worked With
Jared drew
August 28, 2023
Adam in the service department is absolutely the best . He was very helpful and friendly, I will buy my next car here as long as he's at this dealership! He was very helpful and friendly, I will buy my next car here as long as he's at this dealership! More
by milehighmills
Employees Worked With
Please give 10 stars to Adam in the service dept.
