AutoNation Dodge Ram Broadway

The repair and warranty work was well done. The electronic method of communication (text and email) is OK but should not be used to replace the actual service advisor communication. The verbal The electronic method of communication (text and email) is OK but should not be used to replace the actual service advisor communication. The verbal communication between the customer and the service advisor will always be best is the service industry. Thanks for your hard work., More

Absolutely loved my experience with Allen at Autonation. He was very friendly and supportive of my visit and as we worked through my purchase (which took several days), he was very communicative and made su He was very friendly and supportive of my visit and as we worked through my purchase (which took several days), he was very communicative and made sure that I was comfortable every step of the way. Got a solid value for my current vehicle and was very happy with my final purchase. I wouldn't hesitate to return here! More

Excellent service loved the text updates of what they were doing to keep me informed and their timing was perfect. were doing to keep me informed and their timing was perfect. More

It’s not worth wasting time and money here. They don’t fix your truck/ car properly and want to charge for parts that should have warranty. They don’t fix your truck/ car properly and want to charge for parts that should have warranty. More

Only dealt with service, but they were helpful, courteous and friendly. Got me in and out quickly with requested work. Appreciated service eriters attention to me and vehicle problems. and friendly. Got me in and out quickly with requested work. Appreciated service eriters attention to me and vehicle problems. More

Took 2 1/2 hrs to do oil change . Said there were short staffed. That Ain't my problem. Said there were short staffed. That Ain't my problem. More

Danny was a great service advisor. They were very communicative and helpful. Backordered parts will be installed later They were very communicative and helpful. Backordered parts will be installed later More

Easy and professional purchase of my used Infiniti QX70. And I got paid immediately too. And I got paid immediately too. More

The service process here really needs to be improved. I made a service appt a full month prior. Day of the appt, as I drop off the car, they tell me “we’re running 3 days out on appts”. In other words, t I made a service appt a full month prior. Day of the appt, as I drop off the car, they tell me “we’re running 3 days out on appts”. In other words, they won’t even look at my car for 3 days. What in the heck did I even make an appt for then? Do u even understand what an appt is? In my case, the car isn’t my daily driver, so I could afford the vehicle down time. Probably not the case with most people. More

When the service tech offered to rotate tires, I declined & told him that the tires were new just two weeks ago & I did not want the tires rotated. But the tires were rotated anyway, while I waited. This s & told him that the tires were new just two weeks ago & I did not want the tires rotated. But the tires were rotated anyway, while I waited. This service tech needs to slow down & listen to what the customer is saying. More