AutoNation Dodge Ram Arapahoe - Service Center

Chad and the service team at Arapahoe Dodge have been great. They have had to work through short staffing and having to incorporate electric bays in the shop, but the shop is fantastic and the guys are great. They have had to work through short staffing and having to incorporate electric bays in the shop, but the shop is fantastic and the guys are great to work with. I took a 2500 in for some recalls and while the appt was out a few weeks the quality of service was well worth it. I want to thank all the team, body shop guys included on managing a crazy workload and doing so with professionalism and quality. More

Troy and Devan took great care of me and my vehicle. They did everything they said they would and fixed everything in a timely manner They did everything they said they would and fixed everything in a timely manner More

Sometimes it’s tough to get a timely appointment. But Troy worked hard to make it right and make earlier appointments. The quality of work is great every time. But Troy worked hard to make it right and make earlier appointments. The quality of work is great every time. More

As always AutoNation Dodge Ram took great care of my Promaster work vehicle recently. Al though I did not have an appointment and I was a walk-in with my vehicle they still took care of it in a timely Promaster work vehicle recently. Al though I did not have an appointment and I was a walk-in with my vehicle they still took care of it in a timely manner! More

Service was very good. Kip even took a drive with me to help diagnose the issue. The reason for four stars is that I dropped my truck off first thing in the morning and di Kip even took a drive with me to help diagnose the issue. The reason for four stars is that I dropped my truck off first thing in the morning and didn’t get back until the very end of day. More

I needed a new FOB for my 2009 Journey and the young man who helped me was awesome and he charged me $33 less than I was quoted. Job well done!! Bravo!! who helped me was awesome and he charged me $33 less than I was quoted. Job well done!! Bravo!! More

Chad, my service manager, did a great job of "upselling" my oil change...while saving me money in the long run! The oil change/tire rotation package was a great idea, and even though I had been here many t my oil change...while saving me money in the long run! The oil change/tire rotation package was a great idea, and even though I had been here many times, I'd never heard of it until Chad was who I interacted with. He also showed me other ways to save money, but of course it benefitted RAM Arapahoe, too! Loyalty runs both ways when you make it a win-win! More

They seem to care about the customer. Work on my vehicle seems to be good no problem yet. Work on my vehicle seems to be good no problem yet. More

Hard to schedule. Phone calls went to voicemail continually. Couldn't schedule an oil change and recall service with the same person. I scheduled an oil change with a Phone calls went to voicemail continually. Couldn't schedule an oil change and recall service with the same person. I scheduled an oil change with a coupon. The coupon was for 5 quarts. My truck takes 7 quarts. No problem - accept that the way they figured the cost of the additional 2 quarts was $19.41 PER QUART!!! Come on -- we know you buy it in bulk and I can go to the store and buy the best for about $6 per quart. I know there will be some markup but almost $20 per quart. They had to unplug my running boards from the ODBI, but did not plug them back in when done. I had to go back in to have it completed. No conveniences in the waiting room - water, coffee, tea etc. Basically a very mediocre experience. I wanted to like this dealership for the service because I a good experience with the GM during the buying process and when I had to cancel my order I promised him I would use his service center. Unfortunately I will probably not be going back. More