AutoNation Dodge Ram Arapahoe - Service Center

Automation Dodge Arapahoe has superb customer service. Kip Kelley is their best service manager and I always go through him because I can trust that the work will always a get done and get done correctly. Kip Kelley is their best service manager and I always go through him because I can trust that the work will always a get done and get done correctly. More

Went there for a scheduled appointment to have factory re-call work done. Was in an out in 30 minutes. I was amazed at how quick the service was. Great place, have been there before for basic services and re-call work done. Was in an out in 30 minutes. I was amazed at how quick the service was. Great place, have been there before for basic services and have always been pleased. Great place! More

Although it was difficult to initially schedule the required service everything else went as expected. The service representative was excellent after I was able to explain my concerns. Initially I atte required service everything else went as expected. The service representative was excellent after I was able to explain my concerns. Initially I attempted to schedule service online, only to find it almost impossible. I have this vehicle in my account but the information I entered did not transfer to the service department prior to my arrival. The person I talked to get the service scheduled didn't understand what I needed so I just scheduled the basic service to get an appointment. Still, all of my needs were met, in an orderly fasion, in a reasonable time, and with little fanfare. More

Everything went very well, I was treated with respect and the time was very minimal, they did a professional job, thank you. the time was very minimal, they did a professional job, thank you. More

Will took excellent care of me on my recent service needs on my Ram 1500. He made my visit easy and very trusting. His consultative approach will keep me coming back, thank you Will! on my Ram 1500. He made my visit easy and very trusting. His consultative approach will keep me coming back, thank you Will! More

Troy was very helpful. I appreciate that the service department is so accessible and responsive. I appreciate that the service department is so accessible and responsive. More

Sold me a vehicle that needed a whole new transmission within a year for half the price I bought my vehicle for. within a year for half the price I bought my vehicle for. More

Excellent service. Kind and courteous. Easy to schedule, gave me an unexpected discount. Fast, Efficient. Kind and courteous. Easy to schedule, gave me an unexpected discount. Fast, Efficient. More

Troy was amazing! Super helpful and very professional! I will always bring my car here! Super helpful and very professional! I will always bring my car here! More

Dropped vehicle off for recall service. I had a few questions on UConnect(Which is a joke for the NAV systems) and for a phobe issue, on 1 of the 2 phobes I have. I got no ware for resolvin I had a few questions on UConnect(Which is a joke for the NAV systems) and for a phobe issue, on 1 of the 2 phobes I have. I got no ware for resolving the issue. I tried to call the 800 number listed on their website, to get to the Service contact and also tried to call the local phone number. I requested from each number to talk to the service department, and got no ware. I was not allowed to leave a message, so I didnt know what was going on with my truck. I feel like I need to start to look at a competitors truck(Ford GMC) for my next purchase. I have been a Dodge/RAM customer since 1995. But with my 2019 2500 Not sure this was the best purchase at this point. I have my Wife's son who purchased his truck (same size as mine) and my daughter with a 1500 Warlock. I'm really disappointed. I picked my truck up from service and my truck tires were low, my settings were all rest to factory settings, I asked why and was told with the type of recall they performed that will re-set to factory settings. My thought why wasn't that disclosed that there may be resets to factory defaults due to what they are doing to my truck for the re-call. That to me is being honest with a customer. I had to find out when I was leaving the shop which is really upsetting. POOR COMMUNICATION TO A CUSTOMER THAT PAYS FOR SERVICE!! Want to talk more please contact me. More