AutoNation Dodge Ram Arapahoe - Service Center

Every time I’ve brought a car into Arapahoe Dodge, they return it to me saying they can’t duplicate the problem. Then, when I duplicate the problem in front of them… they tell me that “that’s normal”. The return it to me saying they can’t duplicate the problem. Then, when I duplicate the problem in front of them… they tell me that “that’s normal”. The most recent issue I had was my Durango. The defroster barely puts out enough air to defrost the bottom of the windshield in a snow storm… leaving me trying to see through a 5 inch strip at the bottom. All this while it’s blowing enough hot air on my feet to make it uncomfortable to keep my foot in the gas pedal. The “technician” says that it’s normal and that the vehicle passed all the computer diagnosis. I used my kestrel to measure the air flow. I’m registering 6.5 mph flow at the vent under the dash, and less than 4 at the base of the windshield WHILE ITS ON DEFROST! But that’s normal. They gave me the car back saying if I wanted they could replace the blower motor, but it would be an out of pocket cost because the warranty wouldn’t cover it. More

Chad was great kept me informed of what was going on with my service good job my service good job More

Kip is AMAZING! He got us in sooner than they had available due to a highly dangerous recall, we were unaware of and he got the truck in for airbag recall and now w He got us in sooner than they had available due to a highly dangerous recall, we were unaware of and he got the truck in for airbag recall and now we are back on the road! Thank you Kip you are awesome, kind and compassionate! More

They are very responsive, communicating throughout the full process. They provide great service. I’ve come back whenever I need service. full process. They provide great service. I’ve come back whenever I need service. More

Dave Maestas and his service team are the best! Everyone from the friendly advisors to the fast and efficient technicians. Everyone from the friendly advisors to the fast and efficient technicians. More

This is a terrible place to service your car. Shoddy work resulting in costly repairs. Shoddy work resulting in costly repairs. More

Troy was very helpful! A true asset to your service department and company as a whole. A true asset to your service department and company as a whole. More

I received exceptional customer service from the technical advisor when I brought my truck in for service. technical advisor when I brought my truck in for service. More

I took in my Ram 2500 for an oil change and to get as many of the four recalls done as possible. Troy was extremally helpful. many of the four recalls done as possible. Troy was extremally helpful. More

William in service was extremely thorough and kept me up to date! Auto repairs are expensive everywhere and I feel like I was treated fairly at AutoNation and will return if the Dodge needs additional work to date! Auto repairs are expensive everywhere and I feel like I was treated fairly at AutoNation and will return if the Dodge needs additional work. More