AutoNation Dodge Ram Arapahoe - Service Center

I took my vehicle in April for a leak in the rear window of my Ram 1500. They said they would need to order the window and they would call when it came in. A month later I still had not heard back from them of my Ram 1500. They said they would need to order the window and they would call when it came in. A month later I still had not heard back from them so I called and they said the warranty claim had been denied and that they were going to resubmit and call me back. Another month passed still nothing, so I called again and magically everything had been approved and they got it approved and they would call when the glass arrived to get me scheduled. Another month goes by and no call. So now in July I call back yet again and imagine that the glass is there and they can get me in two weeks which ends up in August. They get the window replaced but during the replacement they break trim pieces on both the driver and passenger side... they have to order those but don't know when they will be and they will call me. The day after the repair we get a massive rain storm and the headliner of my truck is soaked. I call the dealer and tell them it isn't fixed. Troy says he is going to call the glass company that did the install and ask his service manager to also replace the third brake light and that he would call me back. Again he does it call back. I call and leave a message for the service manager requesting a call back and still absolutely nothing. I would never recommend this dealer to anyone!! The worst customer service ever! More

Pulled a used RAM 2500 with the need for a post purchase checkup. The service department was very prompt to the appointment time, and provided a walkdown of my vehicle and the findings. I was provided c checkup. The service department was very prompt to the appointment time, and provided a walkdown of my vehicle and the findings. I was provided cost estimate as well. I will go to Autonation RAM as my first go to More

Great job getting me in and out of the dealership. Appreciate the communication and service Appreciate the communication and service More

Bill was great and my service did not take that long for what they did for me. I will now use Arapahoe over Southwest anytime. The service was honest and complete. what they did for me. I will now use Arapahoe over Southwest anytime. The service was honest and complete. More

Early appointment good service but took a long time for just a recall that I was told would take 1-2 hours just a recall that I was told would take 1-2 hours More

The service representative did well, I feel pretty bad for him given how overpriced the service was. After do some research on the average cost for the 100,000 mile service, pretty sure they over charged for him given how overpriced the service was. After do some research on the average cost for the 100,000 mile service, pretty sure they over charged me by 1 to 2k. Yup, my 100, 000 mile service set me back $3300, Can only hope they did a decent job, however AutoNation does not review a check list of things that were done, upcoming things that are on the radar like Larry Miller Dodge does. If owning a truck with reasonable maintenance costs is important, I would avoid the RAM brand in general, and this dealership specifically. More

Work promised was received at a reasonable rate. Would recommend to anyone needing service anytime soon. Would recommend to anyone needing service anytime soon. More

Yea thanks again for your great work- Truck is running great- Also did my recall and oil change. great- Also did my recall and oil change. More

Great consitent care for years from the service advisors, parts, and manager. They take great care of my car. parts, and manager. They take great care of my car. More

Always professional, they always get the things done you need right away and fast. I highly recommend them for anything you need do feel for your vehicle. need right away and fast. I highly recommend them for anything you need do feel for your vehicle. More