AutoNation Dodge Ram Arapahoe - Service Center

The service department at this dealership is by far the worst I have ever been to. I have owned Dodge Ram trucks my entire life and purchase a new one every 3-5 years. I have never seen a group of people w worst I have ever been to. I have owned Dodge Ram trucks my entire life and purchase a new one every 3-5 years. I have never seen a group of people who could care less about being good at their jobs. The entire staff was non responsive to my requests for information about the status of my truck. After sitting at their dealership for a month I finally cashed everyotgrt dealership in town and was able to find one who got me in right away and ordered the part. The new dealership could not believe that arapahoe Dodge Ram had not ordered the parts since they had it for a month. I hope someone in managment reads this and takes it seriously. Service is the life blood of a dealership and you have lost me as a customer for life because of how I was treated. I will make it a point to share my experience with every other Dodge guy I know so they do not have to endure such deplorable service. More

overall service good. However, was not notified when van work was finished. I had to go looking for the car a person to help me. This was after the van was finished and r However, was not notified when van work was finished. I had to go looking for the car a person to help me. This was after the van was finished and ready to go! More

Outstanding service and customer appreciation. The team at Autonation dodge is professional, caring and simply the best. The team at Autonation dodge is professional, caring and simply the best. More

Excellent service, great staff whom perform great work. Service advisors are knowledgeable and work with the customer. Service advisors are knowledgeable and work with the customer. More

Came in to get a oil changed and they had me in and out very fast. Great service keep up good work. very fast. Great service keep up good work. More

I purchased certified ram and had blinker problem when I took it in talked with salesman who sold me truck together he and I found the trouble and he had it fixed in minutes great serve after the sale he al took it in talked with salesman who sold me truck together he and I found the trouble and he had it fixed in minutes great serve after the sale he also said any other problems give him a call More

Forced to schedule an appointment for a recall at the dealership which I avoid like the plague. Had a 7:00 AM appointment, was the second in line. At checking I was informed the tech's do not arrive un dealership which I avoid like the plague. Had a 7:00 AM appointment, was the second in line. At checking I was informed the tech's do not arrive until 8:00 or 8:30 AM. I figured I would just have them change the oil while I waited for the techs. After 4 hours they finally got around to updating the software to cover the recall with no communication in those 4 hours. Took about 15 minutes to actually apply the software patch. Reminds me of a Seinfeld, "you know how to take a reservation but you don't know how to keep one." Once again par for the course at the dealership. More

Bill Powell is Great to work with! ! Have already referred two family members, and two friends to work with Bill. Always quick to respond, gets me scheduled that works for me. ! Have already referred two family members, and two friends to work with Bill. Always quick to respond, gets me scheduled that works for me. More

I moved from NJ to Colorado this year, and recently brought my Dodge Durango into AutoNation Dodge Ram Arapahoe for its scheduled service (oil change and tire rotation). I worked with Bill Powell, and brought my Dodge Durango into AutoNation Dodge Ram Arapahoe for its scheduled service (oil change and tire rotation). I worked with Bill Powell, and he was extremely friendly and helpful and explained everything in great detail to me. More

I always have a great experience at this dealership. I went for an oil change and they went ahead and did a recall that my truck needed as well. Saving me time. I went for an oil change and they went ahead and did a recall that my truck needed as well. Saving me time. More