AutoNation Dodge Ram Arapahoe - Service Center

While "some" of the people at this dealership. . and in the Service Dept do care and are competent.. others seem generally disinterested in quality customer service.. and in their jobs in general.. . and in the Service Dept do care and are competent.. others seem generally disinterested in quality customer service.. and in their jobs in general.. And the phone system there is an absolute disaster.. The "only way" to set up a Vehicle Service appointment.. or check status on a current Service Work Order - is to go there in person... Their voice and call routing system is an endless loop of insipid recordings.. and numerical selection options that never connect to live persons.. More

The service department scheduled me for an appointment to replace a part that was on recall, just to find out later part was not available has not been available and has no ETA from manufacturer. replace a part that was on recall, just to find out later part was not available has not been available and has no ETA from manufacturer. More

Outstanding Service and Professional employees. Kept me informed of the status of parts and when my Truck was ready to be picked up. Kept me informed of the status of parts and when my Truck was ready to be picked up. More

It took about 1. 5 m9nths to get my truck in for repair, Once in, it took close to 2.5 weeks to get my truck repaired. I'm not saying My warranty rep did a poor job, 5 m9nths to get my truck in for repair, Once in, it took close to 2.5 weeks to get my truck repaired. I'm not saying My warranty rep did a poor job, maybe it was the best that autonation dealership in centennial could do, but what I was really disappointed in was that my ball hitch was stolen from my truck. More

Very professional environment and very organized. I didn't have to wait for a service advisor. I didn't have to wait for a service advisor. More

My truck was serviced at AutoNation Dodge RAM Arapahoe. Service Representative Biĺl Powell and his Team were Great. Reliability, Excellent Service and Communication throughout my visit to this dealershi Service Representative Biĺl Powell and his Team were Great. Reliability, Excellent Service and Communication throughout my visit to this dealership. They consistently show up and get the job done. I highly recommend the Service Dept at AutoNation Dodge RAM Arapahoe. Thank you! More

Had my truck serviced a few weeks ago for a recall issue. The service department was able to get me a appointment right away. The recall issue was resolved and I was on my way. Overall great experience and s The service department was able to get me a appointment right away. The recall issue was resolved and I was on my way. Overall great experience and speedy service. Side note, I used to go to Brandon Dodge since it’s closer to me. But the entire dealership is rude and unprofessional. In will only be taking my truck to AutoNation from now on. So glad I decided to give them a try. More

Easy to set up appointment online. Been using this dealership for my service on my charger scatpack. Employees are friendly. No problems at all. Been using this dealership for my service on my charger scatpack. Employees are friendly. No problems at all. More

Friendly, knowledgeable and quick. William was great and really provided phenomenal customer service. Diagnosis and repair took less than a few hours. William was great and really provided phenomenal customer service. Diagnosis and repair took less than a few hours. More

Took my truck in for an oil change And a tire quote. I received both and the service advisor was very helpful. Will be back for sure! I received both and the service advisor was very helpful. Will be back for sure! More