AutoNation Dodge Ram Arapahoe - Service Center

Fantastic experience. Helpful and knowledgeable staff. Best experience I have ever had at a service center. Helpful and knowledgeable staff. Best experience I have ever had at a service center. More

I brought my 2021 Jeep Grand Cherokee in for an oil change and William made sure that I had all of my issues were taken care of. He was very helpful. change and William made sure that I had all of my issues were taken care of. He was very helpful. More

Appointment was set up in advance and parts were verified before visit. My Ram was completed the same day. Personnel very helpful, professional and took the time to assess the issue. before visit. My Ram was completed the same day. Personnel very helpful, professional and took the time to assess the issue. More

The service department is fantastic. My service rep was wonderful. I give the service department and my service rep. a 10 plus. My service rep was wonderful. I give the service department and my service rep. a 10 plus. More

Had an oil change and tire rotate and it was a quick appointment. Got a great deal on the pull changes appointment. Got a great deal on the pull changes More

Prompt service. Bill, my servicer writer, was an absolute professional...best I have ever worked with. Bill, my servicer writer, was an absolute professional...best I have ever worked with. More

Typically prompt and accurate with scheduling and expectation setting. Pricing seems to be in line with market actuals. expectation setting. Pricing seems to be in line with market actuals. More

Service is good, they can definitely improve time on waiting. Also when i called they had my car as a different model/make and even though i called twice so they can fix they still got it wrong and my a waiting. Also when i called they had my car as a different model/make and even though i called twice so they can fix they still got it wrong and my air filtered was not ordered on time so it was not changed at the time of service. More

While "some" of the people at this dealership. . and in the Service Dept do care and are competent.. others seem generally disinterested in quality customer service.. and in their jobs in general.. . and in the Service Dept do care and are competent.. others seem generally disinterested in quality customer service.. and in their jobs in general.. And the phone system there is an absolute disaster.. The "only way" to set up a Vehicle Service appointment.. or check status on a current Service Work Order - is to go there in person... Their voice and call routing system is an endless loop of insipid recordings.. and numerical selection options that never connect to live persons.. More

The service department scheduled me for an appointment to replace a part that was on recall, just to find out later part was not available has not been available and has no ETA from manufacturer. replace a part that was on recall, just to find out later part was not available has not been available and has no ETA from manufacturer. More