AutoNation Dodge Ram Arapahoe - Service Center
Centennial, CO
358 Reviews of AutoNation Dodge Ram Arapahoe - Service Center
Service staff was very accommodating when I needed to have my vehicle towed in to the shop. The worked with me over the phone to communicate all necessary services have my vehicle towed in to the shop. The worked with me over the phone to communicate all necessary services More
Very pleased with the attention to detail the service writer provided . Kept me informed of the progress of the service being performed writer provided . Kept me informed of the progress of the service being performed More
Dealership was fantastic to work with, tech service manager and sales manager. Even with back ordered parts dealership did everything they could to speed the process up and provide regular updates. manager and sales manager. Even with back ordered parts dealership did everything they could to speed the process up and provide regular updates. More
Check engine light came on on the truck I purchased less than 2 months ago. Brought it in and they turned me away. Scheduled a drop-off while I was out of town and they apparently spent the entire time ar than 2 months ago. Brought it in and they turned me away. Scheduled a drop-off while I was out of town and they apparently spent the entire time arguing with Chrysler about being 'allowed' to order the part. First guy tells me he reset the check engine light per Chrysler, and since they can't get it to come back on they can't fix it. I'm then told if I take the truck (which they had for a week at this point), they will have to start from scratch with Chrysler. I can't afford not to have a truck indefinitely, so I take it and call the manager on the way home. According to the manager, the first guy I spoke to didn't know what he was talking about, and they did know exactly what was wrong but Chrysler wouldn't let them order the replacement unless they could get the light to come back on. (xxx??) So now I have a truck I have no trust in, right in time for winter in the mountains. Awesome. Also, they took out my car seats and forgot to put them back in. Thankfully I got them to deliver them to me, as I live an hour away in said mountains. Trying to understand why I paid for a bumper to bumper when they can just claim that Chrysler won't let them ACTUALLY FIX THE TRUCK. I should have bought a Toyota. From someone else. More
Brought my truck in for a recall and William went above and beyond to make sure that my truck was finished in a timely manner. This was very much appreciated to accommodate a busy schedule. Thanks again fo and beyond to make sure that my truck was finished in a timely manner. This was very much appreciated to accommodate a busy schedule. Thanks again for your always great service. More
Brought my vehicle in for it's 20,000 service maintenance, I had an appointment for 8am and all was finished by 8:50am, very pleased with the way everything was taken care of, would recommend the maintenance, I had an appointment for 8am and all was finished by 8:50am, very pleased with the way everything was taken care of, would recommend the service agent and Autonation, they did a fantastic job. More