AutoNation Dodge Ram Arapahoe - Service Center

The buying process was great and my salesman was very nice. The service is another story. Although the staff I met with was very there were issues. I Scheduled my new truck for a bed liner, mud flaps, nice. The service is another story. Although the staff I met with was very there were issues. I Scheduled my new truck for a bed liner, mud flaps, and running boards install. I was told the running boards were in when I dropped the truck off but they called me later to tell me they were on back order and said it would be weeks to get them in. They had them until they didn’t. So my advice is to make sure you have incontrovertible evidence that the stuff you need is in hand before having your vehicle serviced. More

Chad was an excellent service contact. Kept me updated. Wow. I want to come back because of him. Kept me updated. Wow. I want to come back because of him. More

I was not able to get my vehicle in right away to have an issue checked, so I had that serviced somewhere else. I did schedule my oil change which went very well. issue checked, so I had that serviced somewhere else. I did schedule my oil change which went very well. More

I went in for an oil change and was in and out quickly, the service advisor was very helpful with the questions I had. the service advisor was very helpful with the questions I had. More

I took my minivan for an oil change. My bad, I did not ask how much first. When I went to pay for the oil change, only oil change, $160! I have had oil changes done at other Autonation d My bad, I did not ask how much first. When I went to pay for the oil change, only oil change, $160! I have had oil changes done at other Autonation dealer, never was charged $160 for an oil change. After I got home, I went to the dealership's website and there was a coupon for $74 oil change. More

I requested to change out my 2021 Dodge Charger halogen headlights to LED bulbs and check out my transmission and was told the first appointment would not be available until February 2023. I also requeste headlights to LED bulbs and check out my transmission and was told the first appointment would not be available until February 2023. I also requested thru Cheyene to please tell the service person to be sure to check the tire pressure while rotating the tires. After waiting two hours for the oil change, I took a trip with my wife to the mountains. After leaving the restaurant for dinner, upon starting the car, the tire pressure dashboard lite was on. I move the dash display to the tire readout for pressure to find all four tires read different numbers, from 29 PSI down to 24 PSI, which left my Wife and I in a dangerous situation. I cannot find a location that has a properly working tire pressure pump. I will have to risk driving my car back to your Arapahoe location to resolve this situation. More

Good communication prior to my appointment. kept vehicle for approximate time proposed.very personable and did advise on brakes about needing replaced. kept vehicle for approximate time proposed.very personable and did advise on brakes about needing replaced. More

After pricing tires at known tire shops i remembered the signs at Autonation Dodge Ram Arapahoe “buy 3 get the 4th for a dollar”. So I called. Troy handle my call and quoted a price which included a 4 whee signs at Autonation Dodge Ram Arapahoe “buy 3 get the 4th for a dollar”. So I called. Troy handle my call and quoted a price which included a 4 wheel alignment for the exact tires I wanted. The quote was about $200 cheaper than the other quotes I got that did not include an alignment So I figured I would give them a try. It took approximately 2 hours and Troy kept me up to date as I waited. Troy was very personable and the tech did a great job. Troy, give your tech Kudos for a job well done (Sorry I didn’t get his name). After past bad experiences at well know tire shops I will not waste my time with them any longer unless I absolutely have to. More

Troy was fantastic explaining the issues with my car, and what my warranty covered. Very friendly!! and what my warranty covered. Very friendly!! More

Been using auto nation dodge ram since 2014. Very happy with my entire experience there. The G.M. Dave M. Treats me like family as does my service writer Kip. Nice to have people who you can Very happy with my entire experience there. The G.M. Dave M. Treats me like family as does my service writer Kip. Nice to have people who you can trust when it comes to buying and maintaining vehicles Mike, Elizabeth, Colorado More