AutoNation Dodge Ram Arapahoe - Service Center

Everyone was super friendly and quick to respond to my cars issues the same day I brought it in. cars issues the same day I brought it in. More

I called and made a appointment with,Troy, he was able to get my truck in the very next day and complete the job. get my truck in the very next day and complete the job. More

My service was completed timely & there were no issues pricing was clear staff was courteous. pricing was clear staff was courteous. More

DO NOT TAKE YOUR VEHICLE HERE— Picked up my Ram 2500 after routine maintenance and tire rotation the tire pressures were all off, the fluids weren’t topped off no oil change sticker. But wait it gets b after routine maintenance and tire rotation the tire pressures were all off, the fluids weren’t topped off no oil change sticker. But wait it gets better while driving home tire pressure light came on so I stopped and air up the tire. Unfortunately by the time I got home the tire was pretty much flat. I started to change the tire and that’s when I noticed the right rear tire wasn’t tightened down. (See video). This is alarming for several reasons because if they would’ve driven the vehicle after the tires were off, like a dealership it supposed to, they would have realized the tire pressure light was still on. Unfortunately , this isn’t the first issue I’ve had with this dealership. The previous time I took it here and had the oil changed, there was so much oil leaking after the oil change I had to bring the truck back. I have bought many vehicles here over the years and will not be returning. I think what bothers me the most about this is the lack of sincerity and urgency on the service department and dealership as a whole. More

Service quality is absolutely horrible at this dealership. If you need warranty work or maintenance work completed i would look someplace else. I brought my truck in for warranty work that was sch dealership. If you need warranty work or maintenance work completed i would look someplace else. I brought my truck in for warranty work that was scheduled 2 months prior, for the dealer to keep it a week and then tell me they can’t replicate the issues. I drove back to the dealership and took both the service advisor and the mechanic for a ride, and both agreed there was an issue and they needed to investigate. I call back a week later and they still have not investigated the issue, I asked why not, and they said they have been busy with other appointments. I said I had an appointment why are you not working on my truck and the response was there are others in front of me and they have waited for months. Another week goes by, and I call to get an update and they tell me they are pulling it as we speak to investigate the issue in the rear Diff. Fast forward 2 hours later, they call me back and tell me they don't see any issues in the rear Diff, but the fluid does look a little dirty. They advised me that I would need a full service of both Diffs and my transfer case, and it would be over 1K for the service. I asked why I would pay for a rear Diff service since they already have the cover off for the warranty issues. The response was you just need to buy the full service as they have to put fluid back in the rear Diff. My response was you guessed on the issue and were wrong shouldn't that fluid be on you... I then asked what the manual says for miles and months for these required services they are suggesting, and they couldn't tell me.... My manual says 30K miles for required services and my truck is only at 20K miles. I refused the services and picked my truck up that night. The next morning when I went to get in, I found rear diff fluid smeared all over my seats and center council, along with a pinched ABS line above the rear Diff cover and a missing pinch washer on the Diff stud that holds the brake lines. I call the dealership back and they tell me to bring it back and leave it with them for a couple of days and they will get it cleaned up and take a look at the ABS line and the missing washer. I sent them all the pictures for proof. I asked them just to order the parts and when they arrive, I will bring the truck back and they tell me that they can’t just order parts and my seat can be cleaned. Well since I sat in the gear oil it smeared into the perforations in the seat and is under the cover now. The cover needs to be replaced. I am told that it can be cleaned, and they will not replace anything. At this point I am extremely heated and can’t believe they treat customers or their customers 100K trucks this way. I will never go back to this dealership and would advise any and everyone to stay far away from this dealership!!! The quality of employees and the quality of service I have received from Auto Nation Ram is less than subpar. More

See a women coming and take advantage. Pil change to warranty work! They will scam you so do your research. And with a simple oil change they make a stinky mess! And tell you it's normal! Pil change to warranty work! They will scam you so do your research. And with a simple oil change they make a stinky mess! And tell you it's normal! More

Excellent Service and communication with the customer. Couldn’t be happier with the team and servicing my vehicle. Couldn’t be happier with the team and servicing my vehicle. More

We purchased a 2022 Ram 2500 last years for our business. The gas pump broke in 10/03/2023 and we just got the truck back 12/11/23, they only cover a rental for 1 week, we had to pay almost 5k on rentals to The gas pump broke in 10/03/2023 and we just got the truck back 12/11/23, they only cover a rental for 1 week, we had to pay almost 5k on rentals to replace the truck for that long and now they are making us go through so many huddles tor reimburse us for the rental. It has a nightmare. More

William is the best! They do quality work and they guarantee their work. We took our fleet vehicles to get repair several times and he and his team have always taken grea They do quality work and they guarantee their work. We took our fleet vehicles to get repair several times and he and his team have always taken great care of us. They were very friendly and hard working to find out what was wrong with our vehicles. Their service has always been prompt, thorough and honestly the best that I have ever had from a service department. I really recommend AutoNation Dodge service department. More

Bill Powell was great. He really followed through. Bill always takes very good care of my wife and I. He really followed through. Bill always takes very good care of my wife and I. More