AutoNation Collision Center Westlake - Service Center

The entire process was handled professionally and efficiently. Our point person, Lisa, was a pleasure to deal with. The entire team made a lousy situation easier to handle. We would highly recommend efficiently. Our point person, Lisa, was a pleasure to deal with. The entire team made a lousy situation easier to handle. We would highly recommend AutoNation, Westlake More

Excellent work. The Employees were professional and very informative. Status of the repair kept me informed update on completion. The Employees were professional and very informative. Status of the repair kept me informed update on completion. More

Efficient and quality work. Good communication. Friendly staff. Convenient location. Very clean car at end. Good communication. Friendly staff. Convenient location. Very clean car at end. More

brought my 2020 Nissan Rogue in for front end repair following a one-car collision with a parking garage pillar. I was able to come in for an estimate the same day I called. I was able to leave it there following a one-car collision with a parking garage pillar. I was able to come in for an estimate the same day I called. I was able to leave it there, and they drove me home. I received timely updates and got the car back a week earlier than they estimate. Lisa Harris was a pleasure to work with. Will absolutely bring future issues to them with no hesitation. More

Although it took a long time for them to get the parts, the people here are a pleasure to work with. Zack was very knowledgeable and informative about what was going on. Matt arranged for me to get a "loa the people here are a pleasure to work with. Zack was very knowledgeable and informative about what was going on. Matt arranged for me to get a "loaner" when the repairs took longer than expected. The car has been running like new since the repairs were finished. I can't say enough good things about this Service Center. Highly recommended!! More

AutoNation got my car in right away. They kept me informed during the whole process. My car is a blue medal flake and they matched it perfectly! They kept me informed during the whole process. My car is a blue medal flake and they matched it perfectly! More

Mat and his team are the best! My truck looks like new and was finished in a timely manner! My truck looks like new and was finished in a timely manner! More

I was driven to the car rental which was next door. Before I knew it, my car was ready. The repair work and car wash made my car look like new. The people in the office were friendly and helpful and to Before I knew it, my car was ready. The repair work and car wash made my car look like new. The people in the office were friendly and helpful and took care if everything. I have no complaints. More

good location, rental cars is near by . Fast scheduling and fast repair. Highly recommended if needed. Fast scheduling and fast repair. Highly recommended if needed. More

Took my Nissan 370z here. Prior to drop off I explained that I had Full front end PPF and the whole car was ceramic coated. Danielle Mosley said no problem they won’t touch it Prior to drop off I explained that I had Full front end PPF and the whole car was ceramic coated. Danielle Mosley said no problem they won’t touch it. I dropped the car off on DEC 5, got it back on DEC 29. Throughout the the process I was told more than 7 times that my car was almost done and to expect to pick it up soon. The paint is all mangled up, deep swirls and scratches all over the replaced panels and the non affected panels . They decided to WAX THE NEW PAINTED PANELS!!! I have deep swirls and scratches all over my whole vehicle whatever they used to wash my paint is horrible. They must have used a brush and an old bath towel to dry my car. Now I have to have my whole car re polished and re ceramic coated. They put swirls and scratches on my whole car. I had my car fully ceramic coated and polished prior to my accident and the paint was spotless no defects no swirls nothing. I just can’t believe a body shop can be so negligent on a repair. It is so weird a body shop having WAX in their shops it’s a huge NO NO. Your not suppose to WAX A VEHICLE FOR 30 DAYS. But this shop put WAX ON FRESH PAINT. They damaged my paint all over my vehicle. More