Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Collision Center Towson - Service Center

Towson, MD

4.7
10 Reviews

10 Reviews of AutoNation Collision Center Towson - Service Center

Sort by
January 21, 2025

Not very transparent in their dealings. Job took much longer to complete than initially stated. Weren’t able to finish the repair properly and then I had to take it to the service departmen More

by lukecarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Report | Print
Jan 24, 2025 -

AutoNation Collision Center Towson responded

Hi, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (667) 770-7306. We'd appreciate the chance to make your experience a positive one.

January 08, 2025

Very helpful and responsive, made the process very easy. My car looks great! Thank you! More

by legallyblonde99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, nice lady at front desk I forget!
Report | Print
Jan 12, 2025 -

AutoNation Collision Center Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 11, 2024

Great shop. Great people. Awesome experience. They were quick to get in, completed the work in both a timely manner. More

by Reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirag
Report | Print
Jul 12, 2024 -

AutoNation Collision Center Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

May 18, 2024

Fantastic to deal with. Keeps the customer informed along the way and is very helpful at all times. Always a beautiful job. I would have a recommended alternation to anyone More

by dyduo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuenten
Report | Print
May 20, 2024 -

AutoNation Collision Center Towson responded

Hi, thank you for taking the time to share your feedback with us. Again, we appreciate your recommendation of AutoNation Collision Center Towson and we hope to be of service again in the future.

February 16, 2024

Everything was great from start to finish, and the customer service was great. They finished my vehicle in good timing. More

by Lewisashley4908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuenton smart
Report | Print
Feb 22, 2024 -

AutoNation Collision Center Towson responded

Hi, we appreciate your response. If you ever need any help, please give us a call!

January 19, 2024

Although the bodywork took longer than expected, the technicians had COVID, I would take my car to them again. The work was flawless! More

by nkschuyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recall
Report | Print
Jan 22, 2024 -

AutoNation Collision Center Towson responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2023

Every aspect of my experience demonstrated their professionalism, attention to detail, expert service, and outstanding communication. More

by sspinnato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Toni
Report | Print
Sep 22, 2023 -

AutoNation Collision Center Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

September 08, 2023

They fixed the accident the first time we did it have to come back and it was clean when I picked it up More

by christopherpbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 12, 2023 -

AutoNation Collision Center Towson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

September 05, 2023

I want to take a moment to highlight Kuentin Smart, Sherrod & their team. They took EXCELLENT care of me. Highly recommended. More

by Terrence Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuentin Smart, Sherrod
Report | Print
Sep 08, 2023 -

AutoNation Collision Center Towson responded

Hi Terrence, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Collision Center Towson! Don't hesitate to call us if you ever need anything. Be safe on the road.

August 19, 2023

I was very pleased with service and quality of work. Everyone was very nice and courteous. More

by Camp1724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Compton
Report | Print
Aug 25, 2023 -

AutoNation Collision Center Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!