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AutoNation Collision Center Stevens Creek - Service Center

Santa Clara, CA

4.5
18 Reviews

18 Reviews of AutoNation Collision Center Stevens Creek - Service Center

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October 15, 2024

I recently had my lease in the shop for 3 weeks following an accident. From start to finish, Cesar Rosales and Nick Xenos at Autonation Collision Center stayed on top of every detail. Initial contact was wit More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Rosales, Nick Xenos
Oct 19, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi Vicky, we are happy you had such a positive experience with us. If you ever need any help, please give us a call!

September 23, 2024

Margaret and her staff are awesome. They will take time to explain you all the steps in the process, ensure you are always updated on current status. My repair work was handled utmost c More

by Anand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret, William
Sep 30, 2024 -

AutoNation Collision Center Stevens Creek responded

Thank you for your kind words and review, Anand. If you ever need any help, please give us a call!

September 16, 2024

Overall good experience working with staff at this organization. This was my first visit at this place. Impressed. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan and Jordon
Sep 21, 2024 -

AutoNation Collision Center Stevens Creek responded

We are happy you had such a positive experience with us, Jimmy! Don't hesitate to call us if you ever need anything. Be safe on the road.

August 09, 2024

Dylan was the best! Kept me informed every step of the way. Would absolutely come here again. More

by andrewfrey00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Burke
Aug 12, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Stevens Creek. If you ever need any help, please give us a call!

May 29, 2024

Extremely frustrating experience working with them. Their response time is ridiculously slow. I have been working with Carlos Hinojosa, who even after repeated calls, voice mails and emails seldom resp More

by himanshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William, Carlos Hinojosa
May 08, 2024

I had a great experience with the team at AutoNation Collision from the first day to pick up. They kept me informed of my vehicles progress every step of the way. I would highly recommend! More

by Mike W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma and William
May 10, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi Mike, we are happy you had a pleasant experience here at AutoNation Collision Center Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road.

May 07, 2024

This was the absolute best auto-repair experience I've ever had. Highly recommend them: super professional, highly communicative, went above & beyond to help identify and fix issues, etc. All around, they More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar Rosales
May 09, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2024

Micah and the team did a fantastic job. Top notch service, communication and they completed the repairs to a great quality. Would gladly recommend them and use the team again! Big thank you More

by ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Apr 03, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Again, we appreciate your recommendation of AutoNation Collision Center Stevens Creek and we hope to be of service again in the future.

March 03, 2024

Great service, great staff. Kept me updated about the status of my repair and the status of parts. They informed me about the parts being on backorder as well. AutoNation worked More

by moosab.abdallat90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma Juarez, Cesar Rozales, Kevin Hagar, PJ Roshan
Mar 08, 2024 -

AutoNation Collision Center Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

February 15, 2024

Collision center conveniently located at Stevens Creek Mercedes dealership and service center, which makes that location a one stop shop for everything your Mercedes needs. More

by Vlad B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renteria Lopez Bianca
Feb 19, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi Vlad, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

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