AutoNation Collision Center Spring

This was the worst service I ever seen, I will never go back again Either if they offer free service I will never go. back again Either if they offer free service I will never go. More

From start to finish my experience with AutoNation Collision Center in Spring deserves 5 stars. The communication was great. The date promised was as promised, and the amount quoted was on target. Collision Center in Spring deserves 5 stars. The communication was great. The date promised was as promised, and the amount quoted was on target. My car was repaired and in excellent condition when returned to me and I could not have asked for a better job. Even my brother who worked for a Mercedes dealership for many years commented on the great paint job that was done. If you are looking for a professional and top notch collision center I highly recommend you bring your vehicle here. In addition, I also highly recommend working with Tom Pham and Kathy Barton, if you have the opportunity. They were both great at keeping me informed and updated on the progress of the repair. More

I was initially helped by Tom to get set up with my estimate and then Erik handled everything else. He was very professional, communicated with me constantly and made sure that my insurance provider is estimate and then Erik handled everything else. He was very professional, communicated with me constantly and made sure that my insurance provider is aware of all the changes. He helped me make the process with minimal involvement from my side. There were slight delays due to parts availability, but Erik communicated that to me right away and kept constantly checking in to provide an update. He also followed up with a call to make sure we are satisfied with the provided service and even arranged for some minor corrections. I haven’t made time to stop by the auto body shop to make that correction, so that’s on me. I am very satisfied with the service and care provided by everyone involved. Erik went above and beyond and made me feel that my business is appreciated. More

I had a great experience with the service department. My car was done when promised and looks amazing!! My car was done when promised and looks amazing!! More

My collision specialist dropped the ball when submitting supplement claim to the insurance. I had to wait 5 weeks before getting my car back because they wouldn’t release it till pymt was made. I had to fig supplement claim to the insurance. I had to wait 5 weeks before getting my car back because they wouldn’t release it till pymt was made. I had to fight with the ins company for rental reimbursement because the car was ready two weeks prior but since KJ wasn’t contacting the rt people it prolonged pymt and they tried to argue that it was auto collisions problem not there’s. All this time and I finally got my money from them. To think I only went to your facility because I was recommended by my manager who used you before. This was a very terrible experience and I will never use you again. There are plenty of other Jeep dealers I could’ve used. More

The unpleasant experience of auto damage was turned into a pleasant experience by Edwin and the entire staff at AutoNation. Edwin is extremely knowledgeable in all aspects and went out of his way to be hel a pleasant experience by Edwin and the entire staff at AutoNation. Edwin is extremely knowledgeable in all aspects and went out of his way to be helpful. More

Kathy was the best and most detailed Certified Collision Consultant that I have ever worked with. She actually made this a pleasant experience. It is rare to meet another female who knows her way around a v Consultant that I have ever worked with. She actually made this a pleasant experience. It is rare to meet another female who knows her way around a vehicle, including under the hood. More

The staff kept me informed about the progress throughout the process. They went above and beyond to assist. the process. They went above and beyond to assist. More

I was referred to this establishment from a neighbor. I enjoyed working with John & his team on my vehicle repair. We were in and out SAME DAY! Customer Service was on point from the moment you stepped f I enjoyed working with John & his team on my vehicle repair. We were in and out SAME DAY! Customer Service was on point from the moment you stepped foot into the building. Walked off as a happy Customer despite having to be there due to an unfortunate matter. Keep up the good work! You have a great team supporting this location. More

Auto nation repair shop Collison is the worst in Houston they took my car from Mercedes benz then they took my car apart and when the insurance re fused the repair they refused to put my car back together a they took my car from Mercedes benz then they took my car apart and when the insurance re fused the repair they refused to put my car back together and I have to towed my car from them with the front and back pumper unassembled To my house. I will never use their service again. More