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AutoNation Collision Center Spokane - Service Center

Spokane, WA

4.5
28 Reviews

28 Reviews of AutoNation Collision Center Spokane - Service Center

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September 01, 2023

The Collision Center was very clean and full of the best people I've ever encountered. Thank you team More

by Only1biggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Goldammer and Greg Freeman
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Sep 06, 2023 -

AutoNation Collision Center Spokane responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

September 01, 2023

Darla was amazing and my car looks beautiful! Thank you to all! I appreciate the hard work More

by Only1biggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Goldammer
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August 15, 2023

They took the worry out of my problem. Absolutely zero help from other local repair shops. Autonation stepped up More

by Roberta Harms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 15, 2023 -

Roberta Harms responded

The best and nicest guy to work with. If he said he would call or text he did. I never had to place a call to them one time while they were repairing my car. That to me was the most important part of complete transaction. Communication is a powerful and wonderful tool

August 10, 2023

Goes the extra mile. Seamless coordination between them & my insurance company. Arranges for rental car pickup at collision center. Adjuster , David Guthrie was very prof More

by Ksnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guthrie & receptionist (can’t remember her name (long blonde hair), great customer service
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Aug 14, 2023 -

AutoNation Collision Center Spokane responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

August 09, 2023

I had an unfortunate encounter with Bambi. Trevor at autonation took excellent care of me and my car. It was ready before I was. Excellent service overall. More

by mark.d.canterbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 13, 2023 -

AutoNation Collision Center Spokane responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Spokane. If you ever need any help, please give us a call!

July 31, 2023

They strive to get your vehicle back to you as fast as possible and do a great job. More

by rossbman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guthrie
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Aug 07, 2023 -

AutoNation Collision Center Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 17, 2023

Dave was very easy to work with. You. Got the job done when he said he would and it appears to be done properly. More

by holbrookkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jul 20, 2023 -

AutoNation Collision Center Spokane responded

Hello, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

April 24, 2022

Don't take your vehicle to AutoNation. The collision center had my car for 6 weeks just to get a quote for my insurance company, and then decided to repair my car without my consent. Don G More

by Former loyal customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Gosney
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Apr 24, 2022 -

Former loyal customer responded

Don't take your vehicle to AutoNation. The collision center had my car for 6 weeks just to get a quote for my insurance company, and then decided to repair my car without my consent. Don Gosney the "manager" of the collision center is unprofessional, and really makes AutoNation look bad. I've been a customer for years, but will not be going there in the future.

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