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AutoNation Collision Center Spokane - Service Center

Spokane, WA

4.5
28 Reviews

28 Reviews of AutoNation Collision Center Spokane - Service Center

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March 27, 2024

A couple weeks after I bought ny car I got rear ended. I called my sales guy Steve Busby from Subaru AutoNation and he immediately got me in touch with the repair shop at auto nation. From there Dave Guth More

by Mckbuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Guthrie & Steve Busby
Mar 30, 2024 -

AutoNation Collision Center Spokane responded

Hello, we are happy you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

March 15, 2024

Great service, great repairs! Super customer service ( Kyla ) she goes above & beyond They keep you posted all through the process & I think parts come in faster now that the cru More

by sandygourmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla
Mar 19, 2024 -

AutoNation Collision Center Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

March 07, 2024

Darla was great to work with and was very informative about the process which I appreciate to the fullest! Thank you for all your hard work!!! More

by dargoldammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla, Greg
Mar 11, 2024 -

AutoNation Collision Center Spokane responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

February 18, 2024

I expected a wait to get my truck in for repair as I had tried a couple of other repair facilities and I had to wait a number of days just to make an appointment for an estimate. Auto Nation body repair go More

by mnelson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla was excellent. she sensed my frustration and knew what to do and how to say it to put me at ease.
Feb 24, 2024 -

AutoNation Collision Center Spokane responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

January 29, 2024

Service representative was professional in her knowledge and thoroughness. The parts were ordered and scheduled for repair very quickly. A good job all around by everyone. More

by rlbalyeat51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla G
Feb 01, 2024 -

AutoNation Collision Center Spokane responded

Hi, we are happy you had such a positive experience with us! If you ever need any help, please give us a call!

January 05, 2024

Great service. Excellent workers. It was real nice to be kept up to date 1-2 times a week. Awesome job, right looks like new. Thank you More

by sdporter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 06, 2024 -

AutoNation Collision Center Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2023

Took my daughters 2012 Outback in for fender bender service. I expected 2 weeks to get it back and we picked it up within 5 days. David Guthrie was awesome, he texted me daily with updates and answer More

by TAnderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guthrie
Dec 12, 2023 -

AutoNation Collision Center Spokane responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Collision Center Spokane. If you ever need any help, please give us a call!

December 04, 2023

Joy ride my car. . My Audi was rear ended so took car in for repair. I alway note the milage so I was shocked when I picked up the car to find it had been drive 30 mil More

by Sac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager
Dec 05, 2023 -

AutoNation Collision Center Spokane responded

Hi Sac, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (509) 590-0761. We'd appreciate the chance to make your experience a positive one.

November 30, 2023

Very helpful and very nice, did great work on my car! The women that helped us was very understanding and sweet. More

by jan.baker70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name, I think darla.
Dec 02, 2023 -

AutoNation Collision Center Spokane responded

Hi, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

November 22, 2023

Took my car in to get fixed and more damage was done while there. No pictures of it no phone calls. Worst service. More

by Millergirl07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 25, 2023 -

AutoNation Collision Center Spokane responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Collision Center Spokane take our reviews very seriously. If you'd like, please contact our General Manager at (509) 590-0761. We'd appreciate the chance to make your experience a positive one.