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AutoNation Collision Center Spokane
Spokane, WA
28 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 28 reviews
August 02, 2024
Trevor Dalton was a pleasure to work with. He is polite, professional, informative, and attentive. The ladies at the front desk were friendly, helpful, and went out of their way to help get He is polite, professional, informative, and attentive. The ladies at the front desk were friendly, helpful, and went out of their way to help get me a rental car. More
by twatson11
Employees Worked With
Trevor Dalton
July 10, 2024
Autonation was quick and efficient with their repairs done to my car. My car looks wonderful and I can't thank the team enough . Thanks to all who played a part in fixing my Beautiful VW! done to my car. My car looks wonderful and I can't thank the team enough . Thanks to all who played a part in fixing my Beautiful VW! More
by Jillianhull
Employees Worked With
Darla Goldammer
July 05, 2024
We go to Autonation Collision because David Guthrie has treated us extremely fair and has gone the extra mile to help us through the process. We've had a few experiences through Autonation Collision and t treated us extremely fair and has gone the extra mile to help us through the process. We've had a few experiences through Autonation Collision and the repairs have been done to our satisfaction, and on time. David has been reliable in his communications with us and provided us with efficient updates through the process. More
by Joe_D
Employees Worked With
David Guthrie
May 05, 2024
After a front end collision in December of last year my ONLY vehicle was taken to this repair shop as they assured me that they could work on my vehicle. After painful 4 months of my vehicle being in this ONLY vehicle was taken to this repair shop as they assured me that they could work on my vehicle. After painful 4 months of my vehicle being in this particular shop it was released to me with more issues than it had prior to entering the shop. When I contacted the service department about the issues I was facing they stated it couldn’t be a result of their work. Not only was my accident in dead of winter only to be returned to me without AC, heat and defrost; my passenger front door will no longer respond to touch to lock or unlock the car; and my shift knob on more than one occasion will not pop out to shift the car into gear. Now I’m faced with placing a claim on my own insurance to remedy these items even though the original accident I was deemed not at fault. Which will leave me carless for however long this time to actually be repaired properly like it should of before it was even released back to me & while I was in possession of a rental car from the at fault parties insurance. This whole process is a continuous nightmare. Why did this company run a diagnosis on my vehicle before they said I could pick it up they had ample amount of time to get this right the FIRST time, 4 months to be exact. More
by Kayceejodlane
Employees Worked With
Bridget
April 12, 2024
Great service and repairs. Our collision estimator David Guthrie keep us inform from the beginning to the end until My car was done. Very professional service. Thank you. Our collision estimator David Guthrie keep us inform from the beginning to the end until My car was done. Very professional service. Thank you. More
by mhernanii2
Employees Worked With
David Guthier
