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AutoNation Collision Center Rockville

Rockville, MD

Overview
Reviews
4.8
12 Reviews
Contact Dealership

5812 Wicomico Ave

Rockville, MD

20852

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Showing 12 reviews

January 02, 2025

Did good work but was lied to about them accepting insurance labor rates so had to be out of pocket for accident that was not my fault. More

by taco471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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November 28, 2024

Good customer service and quality of work. Very satisfied with the work done. Will use them again. More

by manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estela
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Dec 01, 2024 -

AutoNation Collision Center Rockville responded

Hello Manuel, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

October 28, 2024

Ali Souley is my usual servicer and I always have great customer service from him he’s patient, attentive, and helpful. More

by Ishmaella68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Souley
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Nov 01, 2024 -

AutoNation Collision Center Rockville responded

Hello, we are happy you had a pleasant experience here at AutoNation Collision Center Rockville. If you ever need help, just give us a call. Happy motoring!

October 16, 2024

Helpful, responsive. I felt I received truthful and timely answers to my questions. Staff was always courteous. More

by BMW Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estela Leon
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Oct 19, 2024 -

AutoNation Collision Center Rockville responded

Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

July 23, 2024

Excellent professional service. Detailed service in repairs. Highly recommend this service. Personal communication and updates on the status of repairs. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvarenga, Noe
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Jul 24, 2024 -

AutoNation Collision Center Rockville responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 14, 2024

Felt I was In competent hands. Felt confident I could trust their decisions. Very courteous and professional. Extremely helpful. More

by renehillyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Alvarenga
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Jun 15, 2024 -

AutoNation Collision Center Rockville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 04, 2024

Hello, Shawn Coleman was my Certified Collision Estimator, he always does a excellent job. His communication and professionalism are unmatched. I will definitely recommend Shawn and Auto Nation. More

by Peanut
Recommend Dealer
Yes
Employees Worked With
Sean Coleman
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Jun 07, 2024 -

AutoNation Collision Center Rockville responded

Hi, thanks so much for your feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2024

The work on my 4 series was excellent! The staff is professional and kept me informed throughout the process. More

by Johari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Coleman
Report | Print
May 10, 2024 -

AutoNation Collision Center Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

April 16, 2024

They use OEM parts. The work is great. Super friendly service. You’re kept updated throughout the process. I picked up my car and was like “WOW”. I don’t know what they More

by geesmom0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t temeber
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Apr 19, 2024 -

AutoNation Collision Center Rockville responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

Prompt service. I received an estimate the day I came in with the car. Parts were ordered and arrived quickly. The dealer kept me informed of the progress. The repai More

by cherylmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. The estimator was excellent.
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Jan 11, 2024 -

AutoNation Collision Center Rockville responded

Hi, thanks so much for your feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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