Back

AutoNation Collision Center Plano - Service Center

Plano, TX

4.8
29 Reviews

29 Reviews of AutoNation Collision Center Plano - Service Center

Sort by
November 21, 2024

Amazing, Brian Sullivan explained everything very well and communicated through entire process. In short excellent service. More

by jalalcharanya7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
November 12, 2024

The repair work was impeccable and the general manager Tom was excellent, as was my service advisor Brian. More

by Rich Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 14, 2024 -

AutoNation Collision Center Plano responded

Hello Rich, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

October 25, 2024

Had a great experience getting my vehicle repaired here. Bryce gave me the confidence that they would do a great job and was great at communicating with us about the repair process. More

by chgandhi526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Oct 27, 2024 -

AutoNation Collision Center Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 24, 2024

I thank this company I especially want to emphasize the employee named ALI he did everything himself I just signed the contract and drove away in my new car and in general I thank all the workers of auto n More

by nodirbek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I thank this company I especially want to emphasize the employee named ALI he did everything himself I just signed the contract and drove away in my new car and in general I thank all the workers of auto nation all friendly and welcoming people I understo
Oct 26, 2024 -

AutoNation Collision Center Plano responded

Hi, thank you for your kind words and review. Again, we appreciate your recommendation of AutoNation Collision Center Plano and we hope to be of service again in the future.

September 30, 2024

I'm happy with the work completed - the work was very good. The communications, time to complete the repair and follow through were not good. It took about 5-6 weeks to repair damage to the rear bumper More

by Neal Rothstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rina Romero, Jesus Rojas
Oct 03, 2024 -

AutoNation Collision Center Plano responded

Hi Neal, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (972) 465-9587. We'd appreciate the chance to make your experience a positive one.

April 01, 2024

The whole team took great care of my car and Cody, in particular, was responsive and diligent throughout the entire process. More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mashburn
Apr 05, 2024 -

AutoNation Collision Center Plano responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

March 04, 2024

My car was nearly new when my accident happened. Jeremy and the group at AutoNation Collision Center in Plano returned my car to exactly new. There is no possible way to tell that anything ever h More

by mercklingtech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 08, 2024 -

AutoNation Collision Center Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Plano. Don't hesitate to call us if you ever need anything. Be safe on the road.

March 01, 2024

If you ever need a repair service for Tesla, then Auto Nation is the best More

by votony2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mashburn
Mar 06, 2024 -

AutoNation Collision Center Plano responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 19, 2024

Exceptional service from Emmylou, very impressed with her customer support and updates on next steps. More

by salima_merchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylou
Feb 22, 2024 -

AutoNation Collision Center Plano responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2024

Cody Mashburn was excellent to work with. He is a great communicator and kept us apprised of the repair process until completion. More

by AN Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mashburn
Feb 06, 2024 -

AutoNation Collision Center Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

1