AutoNation Collision Center Plano - Service Center

Service representative, Cody Mashburn, was amazing. He stayed after the insurance company (my vehicle repairs were covered by AllState the insurer of the person who was at fault), which took many emai He stayed after the insurance company (my vehicle repairs were covered by AllState the insurer of the person who was at fault), which took many emails and kept me fully informed. Repairs were flawless and vehicle looks as good as new. More

Great service and fantastic work. I couldn't even tell where the damage to my bumper had been! DeMarcus and the rest of the team there are so nice and it is where I take all my vehicl I couldn't even tell where the damage to my bumper had been! DeMarcus and the rest of the team there are so nice and it is where I take all my vehicles for work. More

Wonderful adviser and had worked with him on prior projects. Always does a great job and would recommenced him highly . projects. Always does a great job and would recommenced him highly . More

Perfectly consistent work from Cody M and his team. Would not trust anyone else to get it right the first time. Would not trust anyone else to get it right the first time. More

I couldn't be more pleased with the service provided. Special thanks goes to Kevin Deras, the estimator, who answered all my questions (and I had several) and kept me informed every step of the way. The Special thanks goes to Kevin Deras, the estimator, who answered all my questions (and I had several) and kept me informed every step of the way. The work was completed on time as estimated, the repair excellent, and the car when provided me was absolutely spotless. I would not hesitate to recommend AutoNation to my friends (but hopefully I wouldn't have to). More

Great work, and great customer service. They took care of me when I came in for a consultation until I picked up my vehicle. They took care of me when I came in for a consultation until I picked up my vehicle. More

Amazing, Brian Sullivan explained everything very well and communicated through entire process. In short excellent service. and communicated through entire process. In short excellent service. More

The repair work was impeccable and the general manager Tom was excellent, as was my service advisor Brian. Tom was excellent, as was my service advisor Brian. More

Had a great experience getting my vehicle repaired here. Bryce gave me the confidence that they would do a great job and was great at communicating with us about the repair process. Bryce gave me the confidence that they would do a great job and was great at communicating with us about the repair process. More

I'm happy with the work completed - the work was very good. The communications, time to complete the repair and follow through were not good. It took about 5-6 weeks to repair damage to the rear bumper good. The communications, time to complete the repair and follow through were not good. It took about 5-6 weeks to repair damage to the rear bumper. I scheduled the repair several weeks in advance. After drop off the car sat for several days before anyone touched anything. A few weeks before the repair was completed, I was told the car would be ready in about a week. My contact at the repair shop left and it appears the job slipped through the cracks. Overall, this repair took about 2-3 weeks longer than the original estimate. More