AutoNation Collision Center Pembroke Pines
Pembroke Pines, FL
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Jen is an absolute pleasure to work with. This was my first accident on my brand-new car and was worried. Despite that, Jen kept me promptly updated throughout the entire repair process. Her This was my first accident on my brand-new car and was worried. Despite that, Jen kept me promptly updated throughout the entire repair process. Her communication is top-notch and answered any questions I had too! I cannot recommend this body shop enough, it is as if my accident never happened. Incredible service! More
Receptionist and service contact Samantha Torres were pleasant and returned calls promptly. Samantha went over repairs when I picked up. In all a pleasant outcome for an inconvenient occurrence pleasant and returned calls promptly. Samantha went over repairs when I picked up. In all a pleasant outcome for an inconvenient occurrence More
Samantha handled the flood repair through my friend's insurance. We initially went to your service center and were shown the wet carpet by the back seats. Then it developed into mold. We called Progressi insurance. We initially went to your service center and were shown the wet carpet by the back seats. Then it developed into mold. We called Progressive and were recommended to your collision center. We were lucky enough to have Samantha as the contact person. She inspected the car and thankfully was both thorough and courteous to handle the situation. She listened and responded to our concerns. Also, she gave clear explanations of the repair process. Because of her clarity and information we felt confident in the repairs. She went beyond the call of duty. Your repair staff provided a beautiful end product. I would highly recommend your service. Samantha is a competent and detailed person.. She is a pleasure to speak with. She took the anguish out of the wait, due to parts. Thank you. More