AutoNation Collision Center Pembroke Pines

I was expecting better service at Pembroke Pines Collision Center. Jenifer seem disinterested in her job. Both receptionists are just plain awful. These women should not be the first person that yo Collision Center. Jenifer seem disinterested in her job. Both receptionists are just plain awful. These women should not be the first person that you see when you enter. It leaves a bad impression. In fact, they should be hidden. No interaction with humans. More

VERY GOOD SERVICE, EFFICIENT AND EXPEDITE, I AM VERY SATISFIED AT THE MOMENT, I HOPE THINGS CONTINUE GOOD THANKS, SATISFIED AT THE MOMENT, I HOPE THINGS CONTINUE GOOD THANKS, More

Staff is welcoming ! Service Advisor Josh is knowledgeable , courteous & make you feel valued! Keeps you informed Service Advisor Josh is knowledgeable , courteous & make you feel valued! Keeps you informed More

I was very pleased with the person who i worked with as well as the quality of work well as the quality of work More

Friendly staff helpful Very informative and they know there job Jen and Beverly are awesome. there job Jen and Beverly are awesome. More

Courteous helpful great work car just like new thank you Donald great doing business with you Donald great doing business with you More

Samantha Tores made my experience easy and uncomplicated! Without her experience it would have been a difficult situation Without her experience it would have been a difficult situation More

Jenifer is always on top of things and making sure it gets done the right way and efficient. Thanks for all your hard work! gets done the right way and efficient. Thanks for all your hard work! More

It was easy to make the appoinment. Hipolito was great. The bodyshop did a great job. Topnotch painter Hipolito was great. The bodyshop did a great job. Topnotch painter More

When our pickup was ready. We were informed that it has to go through quality control, it took 3 days because of the weekend. We picked up the vehicle going down the street, we We were informed that it has to go through quality control, it took 3 days because of the weekend. We picked up the vehicle going down the street, we noticed the alignment was out. (By the that one of the complaint post accident) Needless to say we turned around back to the facility. Picked up later that day came home the vehicle would not lock, the cargo bed didn't align with the cab. Back again, the locking issue resolved cab was another issue. The repair coordinator."Toyota's cab always off by three millimeters." This was off by 18 millimeters. Needless to say, they were not able correct the issue, the excuse makes Toyota's quality of new cars questionable. The shops ability to perform quality work and inspection highly questionable. Two people had to make trips back and forth, then had to wait for the front desk person to get done playing with their phone, Excellent! Thanks More