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AutoNation Collision Center Oviedo - Service Center

Oviedo, FL

4.2
45 Reviews

45 Reviews of AutoNation Collision Center Oviedo - Service Center

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July 22, 2023

Not happy with the service I got collision center horrible job, loose front parts missing clips bumper sticking out etc.. More

by ricardovergara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front desk and collision guy
Report | Print
Jul 25, 2023 -

AutoNation Collision Center Oviedo responded

Hi, we regret to hear about this experience, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0757 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jul 26, 2023 -

ricardovergara responded

I use to be an AutoNation employee a few years ago I worked at AutoNation Ford in Sanford, I was the detail department Manager and was in charge on recon all the use cars, I decided to bring my wife 2018 Honda Accord sport to your collision center in Oviedo thinking that it was the best place for repair her car after a car accident, well I regret that, first of all the front desk lady that was in charge in our repair was not professional every time I call to check on my vehicle her way to speak with me was always bad as she was having a bad day never gave me an answer on anything I ask she was always transferred calls to the shop where I always get an answer machine I will leave message that were never returned, just to make it quick because it’s to much to list the day I pick up my car at pep boys where they change one tire I brought the car home and open the hood to inspect my wife car I was really surprised with what I found, the hole front assembly was missing over 8 clips that holds lights molding, and others moldings, I call the shop and they told me to bring the car back, the first time we took the car they told us that the guy that worked in our vehicle call sick that day and that we have to return another day ? So we did and finally the took the car to the shop and did something but not sure if it fix the problem because we still have loose parts anyway I have a video that I will be sending to you of what the vehicle looks like when they release the car to us with all the missing clips, Talk to you guys soon.,,

March 20, 2023

The staff was phenomenal. Gene kept me updated throughout the process and returned emails within hours of receiving. Workmanship was excellent and completed on time. More

by Howardsilverstein60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Mar 23, 2023 -

AutoNation Collision Center Oviedo responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Oviedo. If you ever need any help, please give us a call!

March 16, 2023

My experience with AutoNation Collision Center has been great. Accurate estimates, timely repairs and great work. More

by juber2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jafet Bustamante, Charleen Wilson
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Mar 20, 2023 -

AutoNation Collision Center Oviedo responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

March 07, 2023

Had a very good experience at this location. Worked on my vehicle and restored it to a very nice quality in a reasonable amount of time. More

by Jacob Smith
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jafet
Report | Print
Mar 12, 2023 -

AutoNation Collision Center Oviedo responded

Hi Jacob, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Collision Center Oviedo! If you ever need any help, please give us a call!

January 11, 2023

Nice people to deal with who kept me posted on the repairs progress. The vehicle was returned in immaculate condition. More

by christopher.hunter522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Ellis
Report | Print
Jan 18, 2023 -

AutoNation Collision Center Oviedo responded

Hello, we are happy you had such a positive experience with us, Drive safe, and we'll see you on the road.

October 03, 2022

They worked with me honestly, telling me when to expect different parts. They were very courteous. More

by praanu1
Recommend Dealer
Yes
Employees Worked With
Jeffet, Andrea, Dan
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Oct 11, 2022 -

AutoNation Collision Center Oviedo responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2022

I brought my truck there after a rear end collision. Fred took care of making sure all the correct parts were ordered. Within a week I got my truck back, good as new. AutoNation Collision emailed me a s More

by Captain Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Oct 03, 2022 -

AutoNation Collision Center Oviedo responded

Hi, we are happy you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2022

Fred kept me informed in each step of the process of my repair after the accident. My car looks brand new after being in the middle of a 3 car accident, they did a spectacular job! Highly recommend. More

by stardustmtn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Aug 04, 2022 -

AutoNation Collision Center Oviedo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

July 27, 2022

Fred was Great and very helpful Auto Nation Collision Center Oviedo went above and beyond my expectations More

by clfinch2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Jul 31, 2022 -

AutoNation Collision Center Oviedo responded

Hello there! We are happy you had such a positive experience with us. If you ever need any help, please give us a call!

June 06, 2022

I rarely give 5 Stars for any vendor but AutoNation Collision Center Oviedo went above and beyond my expectations (which are high). The Staff was wonderful and the repairs made the vehicle appear like More

by paulm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jafet Bustamante, Andrea Stevens
Report | Print
Jun 09, 2022 -

AutoNation Collision Center Oviedo responded

Hi Paulm, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

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