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AutoNation Collision Center Oviedo - Service Center

Oviedo, FL

4.2
45 Reviews

45 Reviews of AutoNation Collision Center Oviedo - Service Center

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November 21, 2024

The shop is reliable and they get the job done in a timely manner. Not to mention the shop is a honest one! More

by RED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Downing and Nick the body man
October 05, 2024

I set up an appointment using their online scheduler for Saturday at 11. I got two confirmation texts from them (in fact the second text was 10am on Saturday). I get there and there is NO ONE THERE. Clos More

by alevin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NONE, NO ONE WAS THERE
Oct 12, 2024 -

AutoNation Collision Center Oviedo responded

Hi, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0757 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Oct 12, 2024 -

alevin16 responded

I just love getting bot responses. If you actually cared you would have someone reach out to me. I mean you have my information since you sent me two confirmations about my non-existent appointment. I have no plans to call you, if you want this settled you can call me otherwise I will keep spreading the word.

September 27, 2024

Charlene Wilson was so helpful and professional. She kept me informed every step of the way. I knew what to expect and when to expect it. My truck was completed earlier than expected. The body w More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charleen Wilson
Oct 02, 2024 -

AutoNation Collision Center Oviedo responded

We are happy you had such a positive experience with us, Sandra! Don't hesitate to call us if you ever need anything. Be safe on the road.

September 27, 2024

The reception and the treatment from staff was professional and respectful .We were treated with dignity and friendliness. The time it took to complete the repair was not long and professionally d More

by lfrankson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 02, 2024 -

AutoNation Collision Center Oviedo responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Oviedo. Again, we appreciate your recommendation and we hope to be of service again in the future.

May 13, 2024

We’ve taken our vehicle here twice for repairs. Both times service, communication and the repair was excellent. Highly recommend! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
May 16, 2024 -

AutoNation Collision Center Oviedo responded

Hi Steve, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 03, 2024

Excellent collision center and EVERYONE is extremely friendly. The front desk was so helpful and answered all of my questions when dropping off our SUV. Our contact was Fred and I can't say enough won More

by sanibellsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
May 07, 2024 -

AutoNation Collision Center Oviedo responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Oviedo. If you ever need any help, please give us a call!

March 06, 2024

All good. Lee and John kept me updated. I would highly recommend them to anyone needed work. More

by michaelschiffman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Lee
Mar 11, 2024 -

AutoNation Collision Center Oviedo responded

Thank you for your kind words and review. We appreciate your recommendation of AutoNation Collision Center Oviedo and we hope to be of service again in the future.

November 20, 2023

Great customer service with updates through emails , phone calls and texting and wonderful customer service. Appreciate it so much . More

by Gnorrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charleen, David and lee
Nov 22, 2023 -

AutoNation Collision Center Oviedo responded

Hi, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

September 01, 2023

Frankly, a waste of time. Front desk was rude every time I would call about my vehicle as if they hadn't been "fixing" it for the past 4 months. In the end, they declared it a More

by 8223nike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean (?)
Sep 08, 2023 -

AutoNation Collision Center Oviedo responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0757 -- we hope to hear from you soon.

August 08, 2023

AutoNation Collision Center was great! Fred was awesome to work with. He was very responsive and keep me up-to-date along the way. Would Highly Recommend!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Ellis
Aug 11, 2023 -

AutoNation Collision Center Oviedo responded

Hi Bill, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Oviedo. Don't hesitate to call us if you ever need anything. Be safe on the road.

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