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AutoNation Collision Center North Richland Hills - Service Center

Ft. Worth, TX

4.8
23 Reviews

23 Reviews of AutoNation Collision Center North Richland Hills - Service Center

Sort by
June 04, 2025

Car turned out great. Cheyenne did everything she could to make this a smooth experience. More

by redmondl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Keller
Report | Print
May 19, 2025

From the very beginning all work was done and everything came out great. Keep up the great work Kris More

by ftorrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris H
Report | Print
May 23, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

The repair was as if the car was new. .. They give a lifetime guarantee for the work as long as you own the car... excellent More

by jobsangel1328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keller Cheyenne
Report | Print
Mar 22, 2025 -

AutoNation Collision Center North Richland Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Ashley had great communication and my vehicle looked brand new, very convenient location, and overall very satisfied! More

by ashleyaduran_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 31, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi, we are very happy we could provide you with a positive experience! If you ever need any help, please give us a call!

January 28, 2025

I appreciate AutoNation Collision Center. They kept me informed on the repairs and approximate time of completion. I called about my AC it is not working, and they did not hesitate to give me More

by woody.seiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Feb 01, 2025 -

AutoNation Collision Center North Richland Hills responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need any help, please give us a call!

January 20, 2025

Chris was great at keeping me informed on progress from start to finish. Repair was done right. I am very pleased. More

by trkevaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 24, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road.

November 18, 2024

Cheyenne was outstanding! She should a 10 for her outstanding service for my car repair! More

by clairez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne, auto nation collision
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Nov 18, 2024 -

clairez responded

Cheyenne was outstanding! Her service is a 10 rating!

Nov 18, 2024 -

clairez responded

Cheyenne is outstanding! Her rating is a 10!

October 23, 2024

It's a cash grab collision center. Don't expect a factory fit and finish More

by anthonychansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Crespo & Cheyenne Keller.
Report | Print
Oct 23, 2024 -

anthonychansky responded

I chose this dealership because they are known throughout the country and I expected my car to look like it just came off the assembly line. Instead I got a car that only looks good from 50ft away at 50mph. AutoNation blamed progressive for making them buy parts from China. I think AutoNation could have gotten OEM parts for the $5100 they received from Progressive. But that would cut into their profit margin and that couldn't happen. I wish they would let me post the pictures of what they called a finished car. The girl handling my car got busted in a lie when I noticed the washer fluid line wasn't connected under the hood. She told me it must've came in that way because they did the hood repair while it was on the car. Only problem with that answer was the fact she showed me the repaired hood while it was on a table 200ft away from the car. If she lied about that what else did she lie about? Did they really replace the AC condenser? Did they really try to get more money from progressive to get own parts?

August 19, 2024

Kris was an excellent advisor. I talked to him, and he got my truck in and out of the shop in great time. The color match was perfect. Thanks! More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Aug 24, 2024 -

AutoNation Collision Center North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2024

Great work and a excellent helpful estimator Kris Hardaway. Mr Hardaway is was very helpful and professional at his job. Thank you for providing me with quality estimator and great workmanship from y More

by TUNERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Hardaway (estimator)
Report | Print
Aug 01, 2024 -

AutoNation Collision Center North Richland Hills responded

Tunerr, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Collision Center North Richland Hills! We look forward to your next visit! Take care!

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