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AutoNation Collision Center North Richland Hills - Service Center

Ft. Worth, TX

4.8
17 Reviews

17 Reviews of AutoNation Collision Center North Richland Hills - Service Center

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November 18, 2024

Cheyenne was outstanding! She should a 10 for her outstanding service for my car repair! More

by clairez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne, auto nation collision
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Nov 18, 2024 -

clairez responded

Cheyenne was outstanding! Her service is a 10 rating!

Nov 18, 2024 -

clairez responded

Cheyenne is outstanding! Her rating is a 10!

October 23, 2024

It's a cash grab collision center. Don't expect a factory fit and finish More

by anthonychansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Crespo & Cheyenne Keller.
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Oct 23, 2024 -

anthonychansky responded

I chose this dealership because they are known throughout the country and I expected my car to look like it just came off the assembly line. Instead I got a car that only looks good from 50ft away at 50mph. AutoNation blamed progressive for making them buy parts from China. I think AutoNation could have gotten OEM parts for the $5100 they received from Progressive. But that would cut into their profit margin and that couldn't happen. I wish they would let me post the pictures of what they called a finished car. The girl handling my car got busted in a lie when I noticed the washer fluid line wasn't connected under the hood. She told me it must've came in that way because they did the hood repair while it was on the car. Only problem with that answer was the fact she showed me the repaired hood while it was on a table 200ft away from the car. If she lied about that what else did she lie about? Did they really replace the AC condenser? Did they really try to get more money from progressive to get own parts?

August 19, 2024

Kris was an excellent advisor. I talked to him, and he got my truck in and out of the shop in great time. The color match was perfect. Thanks! More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Aug 24, 2024 -

AutoNation Collision Center North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2024

Great work and a excellent helpful estimator Kris Hardaway. Mr Hardaway is was very helpful and professional at his job. Thank you for providing me with quality estimator and great workmanship from y More

by TUNERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Hardaway (estimator)
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Aug 01, 2024 -

AutoNation Collision Center North Richland Hills responded

Tunerr, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Collision Center North Richland Hills! We look forward to your next visit! Take care!

June 06, 2024

Great customer service my vehicle was completed in a timely manner. My representative Ashley was on top of the work that was being done. Great communication More

by devonhi01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 08, 2024 -

AutoNation Collision Center North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

June 05, 2024

I loved working with Ashley! She was very nice and communicated with me every step of the way. More

by wesdavis1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Woods
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Jun 07, 2024 -

AutoNation Collision Center North Richland Hills responded

Hello, thank you for your kind words and review. If you ever need any help, please give us a call!

May 10, 2024

Chris was awesome! He kept me informed on the progress starting from the ordering of the parts to the completion of my trailblazer getting fixed. He definitely cares a More

by Tishaflerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hardaway
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May 10, 2024 -

AutoNation Collision Center North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

April 25, 2024

Ashley was very patient and thorough with me from the start. She made the process and service probably the best experience I’ve ever had. Thank you to Ashley and Auto Nation for everything and getting my More

by strull70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aahley
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Apr 29, 2024 -

AutoNation Collision Center North Richland Hills responded

Hi, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

April 12, 2024

Did a great job on my truck! Thank you all very much! Love it too. More

by lisahelsper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 14, 2024 -

AutoNation Collision Center North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 05, 2024

They kept me well informed, and up to date on the repair process of my vehicle. More

by roza_mstng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Apr 08, 2024 -

AutoNation Collision Center North Richland Hills responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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