AutoNation Collision Center North Houston - Service Center

I was very pleased with the service and follow through. Landon was very friendly and prepared. Made me feel important. I would recommend this location through. Landon was very friendly and prepared. Made me feel important. I would recommend this location More

FROM THE DAY I WALKED IN I WAS GREETED WITH THE MOST PROFESSIONAL PEOPLE !!! I WAS GIVEN LANDON MCKEEHAN AS MY COLLISION ESTIMATOR BUT HE WAS MORE THAN JUST A COLLISION ESTIMATOR HE TREATED ME LIKE FAM PROFESSIONAL PEOPLE !!! I WAS GIVEN LANDON MCKEEHAN AS MY COLLISION ESTIMATOR BUT HE WAS MORE THAN JUST A COLLISION ESTIMATOR HE TREATED ME LIKE FAMILY AND GAVE ME THE ABSOLUTE BEST TREATMENT I EVER RECEIVED FROM A BUSINESS. I NEVER HAD TO CALL HIM FOR UPDATES, HE WAS ALWAYS ON TOP OF THINGS AND REACHED OUT TO ME WITH INSURANCE INFO AND UPDATES ON MY VEHICLE TO ASSURE ME MY CAR WOULD BE HANDLED AS IF IT WERE HIS OWN !! DESPITE THE CIRCUMSTANCES THAT BROUGHT ME THERE, I WAS TREATED LIKE FAMILY AND THE SERVICE WAS AMAZING, I AM VERY PLEASED WITH MY VEHICLE. I WOULD HIGHLY RECOMMEND ANYONE THAT NEEDS THESE TYPE OF SERVICES RENDERED, COME TO THIS LOCATION... YOU WILL BE BEYOND PLEASED WITH THE CUSTOMER SERVICE AND RESULTS OF YOUR VEHICLE ! More

Great service Fast and efficient service for my repair. Great job by professionals. I wouldn't hesitate to bring my vehicle back to this location again. Thanks Fast and efficient service for my repair. Great job by professionals. I wouldn't hesitate to bring my vehicle back to this location again. Thanks More

I was very pleased with my experience here and they did a amazing job! I would give them ten stars if I could on the work they did! amazing job! I would give them ten stars if I could on the work they did! More

Excellent Experience With AutoNation Collision Center Landon McKeehan took great care of us and AutoNation did an excellent job on my wife's BMW X5. It's a 3 coat mineral white and they matched the pain Landon McKeehan took great care of us and AutoNation did an excellent job on my wife's BMW X5. It's a 3 coat mineral white and they matched the paint perfectly More

Can't say enough about the expertise and helpfulness of Landon McKeehan, Client Advisor. In spite of the adversarial posture assume by my insurance company, he performed professionally and dealt with th Landon McKeehan, Client Advisor. In spite of the adversarial posture assume by my insurance company, he performed professionally and dealt with them in a business-like fashion, keeping me apprised of the status of my car repair often. More than a "10" goes to him. More

AVOID LIKE THE PLAGUE I went to this location based on the recommendation of MB North dealership. I was told since they were "convertible specialist" my car would wind up I went to this location based on the recommendation of MB North dealership. I was told since they were "convertible specialist" my car would wind up there regardless of where the body was done. My car had been vandalized and I thought it sounded reasonable to not have to go all over town. After waiting 3 months, due to parts not ordered correctly, etc. I went to pick it up. Bob brings it around and I can tell immediately the top isn't right. His comment was it needed to stretch for a week. I've owned convertibles for 30 yrs, and while not a specialist, I know crappy work. Since the week was going to be the line drawn, I took it home. Thats where I found all the body work issues, glue, boot marks, rear window hanging out, top material tucked into grooves with a finger so it popped out if the top moved. ON the BBB site I finally found the GM's name Bill Sloan. I wrote him and was told it would be taken care of, they dropped the ball, etc. etc. The second pickup the top was repaired finally at a different shop, but the body work was still a mess. I have texted him about meeting tomorrow and have had no follow up. I am preparing letters to go to Autonation, MB North, and the TX AG since this is a nightmare. SAVE YOUR SANITY AND GO ANYWHERE ELSE. More

Run from this place! Do not bring your car here..you will regret it! They had my car from July 25th until September 2nd and returned my car and it was still damaged. They Do not bring your car here..you will regret it! They had my car from July 25th until September 2nd and returned my car and it was still damaged. They neglected to throughly inspect my car to determine all accident related repairs that were needed. I had to take my car to another reputable collision shop to complete the work. More