AutoNation Collision Center North Houston - Service Center

AutoNation Collision's service was very good. My car took a long time to fix only because it was a BMW and parts were an issue. In the end, the car looks new. Yesenia was my representative and My car took a long time to fix only because it was a BMW and parts were an issue. In the end, the car looks new. Yesenia was my representative and kept me informed and updated during the whold process. Excellent More

Unskilled, poor communication, changing price higher 3 times but yet still no customer satification done times but yet still no customer satification done More

The service was excellent. The representative, Yesenia, took care of everything. She followed up with me often and made sure I understood what was happening with my vehicle. Th The representative, Yesenia, took care of everything. She followed up with me often and made sure I understood what was happening with my vehicle. Thanks! More

Carolina was friendly, efficient, and really just the best ever. Both of the ladies at the front desk with whom I met were also wonderful and helpful. Hats off to the technician who handled my vehicle, f best ever. Both of the ladies at the front desk with whom I met were also wonderful and helpful. Hats off to the technician who handled my vehicle, for keeping up with all of its tiny parts, especially! Go team! More

CLOSE LOCATION FROM MY RESIDENT AND EXPENSIVE COST WHICH WAS EXPECTED WITH EUROPEAN Smart car: over drives good so far. WAS EXPECTED WITH EUROPEAN Smart car: over drives good so far. More

My Auto Nation service advisor was pretty good about communicating the progression of repairs and issues which would arise. However, my issue is the quality of service with my collision repairs and the communicating the progression of repairs and issues which would arise. However, my issue is the quality of service with my collision repairs and the length of time ot took to repair my vehicle only to remove a scrape not scratch and paint. If I would have lowered my rating to a 2 which is only reflective of the shop workers performance it would slight my advisor Mike. However, did not want to discount my advisor Mike due to the shop deficiencies. The repair was excessive and extended past 3 months. Once I received my vehicle the job looked incomplete because the shop did not paint a chip above the damaged area and could not answer any questions about my vehicle dashboard functioning. This was my second visit to this shop my first visit was during the pandemic but it went exceptionally well despite wait time for parts. My last visit will have me to reconsider other options if repaors are needed again. Mike was great! More

AutoNation Collision Center North Houston is outstanding. My truck was smashed in the front and down the left side. The left front wheel and suspension was destroyed. They returned it back to just like new! My truck was smashed in the front and down the left side. The left front wheel and suspension was destroyed. They returned it back to just like new! I could not be happier! More

Great, trust them, they will fight your ins co for corrective repairs.. it took more time, but worth it! corrective repairs.. it took more time, but worth it! More

Outstanding service. All ways a pleasure doing business with. Extremely satisfied with the repairs. Dallas was great!!! All ways a pleasure doing business with. Extremely satisfied with the repairs. Dallas was great!!! More