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AutoNation Collision Center North Houston

Houston, TX

4.6
57 Reviews
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325 FM 1960 Road W

Houston, TX

77073

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Showing 57 reviews

October 24, 2024

David Paris was professional and courteous. Everything was explained fully and thoroughly. The entire process was easy and the work completed to my satisfaction. More

by Mvice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Paris
Oct 26, 2024 -

AutoNation Collision Center North Houston responded

Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

October 16, 2024

My insurance company initially required non-OEM parts for repairs to my truck. Joel Lemley and Ray recognized that the parts did not fit as they should on the vehicle and worked with the reluctant insurance More

by kc_pritch
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Lemley, Ray
Oct 19, 2024 -

AutoNation Collision Center North Houston responded

Hi, we are glad you chose our dealership. Don't hesitate to call us if you ever need anything. Be safe on the road.

September 23, 2024

I really had a very good experience with the client advisor Joel Lemley, he make sure that I was aware of the whole process since day one. The communication was great. More

by Norarrobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lemley
Sep 30, 2024 -

AutoNation Collision Center North Houston responded

Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

September 09, 2024

Absolutely blown away by the consistent and helpful communication and the incredible work completed on my vehicle. The repair was completed earlier than expected and I felt valued as a customer through More

by allison_salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lemley
Sep 13, 2024 -

AutoNation Collision Center North Houston responded

We are happy you had such a positive experience with us! If you ever need any help, please give us a call!

September 06, 2024

I was kept informed of my repair status twice weekly. The car was repaired and done before the estimated completion date. More

by Tlackshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lemley
Sep 08, 2024 -

AutoNation Collision Center North Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2024

I had a great experience. Always kept me up to date on what was going on. More

by pbsingle25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Paris
Jun 21, 2024 -

AutoNation Collision Center North Houston responded

We are happy you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 15, 2024

David was amazing at keeping us informed and up to date on the progress of our vehicles repairs. More

by Lacy Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Paris
May 16, 2024 -

AutoNation Collision Center North Houston responded

Hi Lacy, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 09, 2024

After my car getting hit in the back bumper, I had no idea where to take it to. I am glad I picked AutoNation Collision. They were extremely nice and very helpful and made the experience so much easier More

by ricki77093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 12, 2024 -

AutoNation Collision Center North Houston responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2024

Ray Lopez and the quality of the repairs on my BMW were great! Awesome experience More

by Dplacke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Lopez, Raven Nicholas
Mar 27, 2024 -

AutoNation Collision Center North Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

March 01, 2024

I would recommend this shop, the manager, and the tech who worked on my vehicle to anyone. Best service I have ever received all the way around! More

by GMC AT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Singleton, and Joel.
Mar 06, 2024 -

AutoNation Collision Center North Houston responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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