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AutoNation Collision Center NASA

Houston, TX

Overview
Reviews
4.2
13 Reviews
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13800 Gulf Freeway

Houston, TX

77034

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Showing 13 reviews

October 26, 2024

Henry, the estimator withheld important information and his boss Johnny Gonzales is a mean bully. More

by Tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry
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Oct 31, 2024 -

AutoNation Collision Center NASA responded

Hello Tate, we regret to hear about this experience, but are glad you brought this to our attention. Please call our General Manager at (281) 715-6921 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 19, 2024

Wonderful service and personnel was courteous and very helpful with my needs. Thanks to all. More

by lgaigher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly
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Jun 21, 2024 -

AutoNation Collision Center NASA responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

Courtesy and professional very helpful very knowledgeable knew what they were doing,I was pleased More

by Philliptomasino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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May 20, 2024 -

AutoNation Collision Center NASA responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2024

0 quality, the techs don’t take pride of their work! , no commitment from management!!! More

by aguinagaenrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t names
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Apr 09, 2024 -

AutoNation Collision Center NASA responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6921. We'd appreciate the chance to make your experience a positive one.

February 07, 2024

There was a new scratch when I picked up my car. I was promised Beverly would call me to have it fixed. She never did and I called and left messages with no response. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beverly
Report | Print
January 18, 2024

I was extremely satisfied with the customer service and work performed on my vehicle. I would definitely recommend this location. More

by ibarrapete24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly
Report | Print
Jan 22, 2024 -

AutoNation Collision Center NASA responded

Hi, thank you for your kind words and review. Again, we appreciate your recommendation of AutoNation Collision Center NASA and we hope to be of service again in the future.

November 30, 2023

Very professional and excellent costumer service. and high performance thank y’all for all you do More

by Eudoxio.ramz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot
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Dec 03, 2023 -

AutoNation Collision Center NASA responded

Hi, we are happy you had such a positive experience with us! If you ever need any help, please give us a call!

November 20, 2023

Great service and friendly people. They answer all your questions and my you feel at home. More

by jfmartinez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Nov 22, 2023 -

AutoNation Collision Center NASA responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road.

November 08, 2023

Thank you so much for your great customer service, see you in the next service maintenance of my MB. More

by REYESY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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Nov 11, 2023 -

AutoNation Collision Center NASA responded

Hi, we are happy you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 22, 2023

Friendly staff and awesome paint and body shop that's has stood the test of time. I have taken my personal vehicles (2) to this body shop twice and they have never disappointed me. More

by muddytruck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Keigley
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Sep 25, 2023 -

AutoNation Collision Center NASA responded

Hello, we are happy you had such a positive experience with us, If you ever need any help, please give us a call!

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