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AutoNation Collision Center Memphis - Service Center
Memphis, TN
20 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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20 Reviews of AutoNation Collision Center Memphis - Service Center
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April 08, 2024
Auto Nation Collision center Representative Porsche Herron kept me informed about the process of repairing my Kia’s Sportage. I did not have any problems getting my extension of rental car or dealing w Herron kept me informed about the process of repairing my Kia’s Sportage. I did not have any problems getting my extension of rental car or dealing with my insurance adjuster, all of this was taken care by the representative. After a few days in the shop, my vehicle was repaired, the craftsmanship was impeccable. I would recommend AutoNation Collision center to my friends and family member who need auto repair. I am very satisfied. Thank you for your excellent service. More
by gcmgj
Employees Worked With
Porsche
April 02, 2024
I had a very pleasant experience. The staff was very professional. John was my service advisor and was very helpful, very kind, very informative, and I appreciate him for keeping me u The staff was very professional. John was my service advisor and was very helpful, very kind, very informative, and I appreciate him for keeping me updated at all times about my car, which was under their care for about 2 weeks and a couple of days. It made me feel more at ease knowing the status of my vehicle at all times. The front desk receptionist was very nice as well, I think her name is Ms.Sharon. Thanks for everything. More
by brittany.holley06
Employees Worked With
John, Sharon/Sheila
February 05, 2024
Worst experience ever. I took my car in for a small dent in the right front fender. Little did I know what was in store for me. Granted, I am no mechanic or body repair exp I took my car in for a small dent in the right front fender. Little did I know what was in store for me. Granted, I am no mechanic or body repair expert, but there is no way in xxxx it should have taken seven weeks to fix my car. I was not given any updates on the progress of my repair, and they got agitated with my calling to check on my vehicle. When I did finally get my car, the lady at the desk told me thst I would be getting a survey, and had the audacity to tell me "to be nice". GTFOH! It's my fault, though, for trying to be loyal to Ford, but this was definitely the last straw for me, as I have had issues with repairs they have done on two prior occasions. Three strikes and you're out. I will never take my vehicle here again. More
by bojo16
Employees Worked With
John
January 02, 2024
ANC is a very friendly, dependable and reliable company. They do estimates that are most accurate. Their workmanship is great and their staff members are professionals. I highly recommend them for any dama They do estimates that are most accurate. Their workmanship is great and their staff members are professionals. I highly recommend them for any damages to your car. More
by Mickey
Employees Worked With
Chris Cropf
October 23, 2023
The team did a great job repairing my vehicle after a collision. John kept me informed thought out the entire repair process. I always knew what was being worked on at any given time. I would highly reco collision. John kept me informed thought out the entire repair process. I always knew what was being worked on at any given time. I would highly recommend this team. More
by andrewl42
Employees Worked With
John Sayer
August 30, 2023
Very slow work and sparse communication. The repair on my vehicle should have taken 2-3 weeks turned into 10 weeks! It would have been longer but I began to call them almost daily at the end The repair on my vehicle should have taken 2-3 weeks turned into 10 weeks! It would have been longer but I began to call them almost daily at the end to get updates. If you no problem giving your vehicle up for an extended period of time I would NOT recommend going to them More
by bcoleman65
Employees Worked With
Chris,
July 18, 2023
Your agent kept me informed about my vehicle, what they were working on, what task had been completed, and how soon I would be able to get my car. were working on, what task had been completed, and how soon I would be able to get my car. More
by holmes_barbara
Employees Worked With
Chris Cropf, Emma
