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AutoNation Collision Center Maple - Service Center

Dallas, TX

4.3
16 Reviews

16 Reviews of AutoNation Collision Center Maple - Service Center

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March 27, 2025

Donna was exceptional on keeping me updated on status of my vehicle. Thoroughly enjoyed working with her and thank you for taking good care of my car. Feels like new again! More

by Gym Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna, new girl from Miami at front desk also very nice
Mar 29, 2025 -

AutoNation Collision Center Maple responded

Hello, thank you for your kind words and review. Don't hesitate to call us if you ever need anything. Be safe on the road.

February 24, 2025

I am beyond pleased with the repairs. I am also impressed with the excellent and professional service. More

by mdartson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed
Feb 28, 2025 -

AutoNation Collision Center Maple responded

Hi, we are happy you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2025

Great price and great service will go back if I need their service. Thank you More

by tn2kv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Feb 26, 2025 -

AutoNation Collision Center Maple responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2025

Dealership was very friendly and kept me updated about my repairs. They sent me pictures and were very kind. If there was a change, they let me know and gave me an estimate of how long it would be because of More

by jayakoonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pelaez
Feb 26, 2025 -

AutoNation Collision Center Maple responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

September 23, 2024

Did a great job on repairs, kept me informed throughout the process and delivered on time. More

by Dani4kkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Royce
Sep 30, 2024 -

AutoNation Collision Center Maple responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 05, 2024

Donna was fabulous. She kept me updated and worked flawlessly with the insurance company. Highly Recommended! More

by Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Cutchaw
Sep 08, 2024 -

AutoNation Collision Center Maple responded

Hi Ginny, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Collision Center Maple! Don't hesitate to call us if you ever need anything. Be safe on the road.

August 30, 2024

My car looks like new. The dealership was very professional and Mr. Royce provided excellent customer service More

by ajones0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Royce
Sep 06, 2024 -

AutoNation Collision Center Maple responded

Hi, we are happy you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

June 04, 2024

Didn’t receive the quality of service I expected. There was lack of communication even after I asked for more and passive aggressive attitude from technician made me never want to get my car fixed he More

by karen.ryanr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kizandra Young
Jun 07, 2024 -

AutoNation Collision Center Maple responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 895-3044 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 01, 2024

Michael Canales was very friendly & informative throughout the entire process. My vehicle was fixed earlier than expected with no complaints. More

by tejalamia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Canales
Apr 03, 2024 -

AutoNation Collision Center Maple responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

March 11, 2024

Kept in contact with me like they promised. Donna was my service advisor and she was great. Car was ready to go before expected date so was a nice surprise. I had to have a rental car and m More

by luvkidrok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Mar 14, 2024 -

AutoNation Collision Center Maple responded

Hello, we are happy you had such a positive experience with us! If you ever need any help, please give us a call!

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