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AutoNation Collision Center Maple - Service Center

Dallas, TX

4.0
12 Reviews

12 Reviews of AutoNation Collision Center Maple - Service Center

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September 23, 2024

Did a great job on repairs, kept me informed throughout the process and delivered on time. More

by Dani4kkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Royce
Sep 30, 2024 -

AutoNation Collision Center Maple responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 05, 2024

Donna was fabulous. She kept me updated and worked flawlessly with the insurance company. Highly Recommended! More

by Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Cutchaw
Sep 08, 2024 -

AutoNation Collision Center Maple responded

Hi Ginny, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Collision Center Maple! Don't hesitate to call us if you ever need anything. Be safe on the road.

August 30, 2024

My car looks like new. The dealership was very professional and Mr. Royce provided excellent customer service More

by ajones0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Royce
Sep 06, 2024 -

AutoNation Collision Center Maple responded

Hi, we are happy you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

June 04, 2024

Didn’t receive the quality of service I expected. There was lack of communication even after I asked for more and passive aggressive attitude from technician made me never want to get my car fixed he More

by karen.ryanr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kizandra Young
Jun 07, 2024 -

AutoNation Collision Center Maple responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 895-3044 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 01, 2024

Michael Canales was very friendly & informative throughout the entire process. My vehicle was fixed earlier than expected with no complaints. More

by tejalamia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Canales
Apr 03, 2024 -

AutoNation Collision Center Maple responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

March 11, 2024

Kept in contact with me like they promised. Donna was my service advisor and she was great. Car was ready to go before expected date so was a nice surprise. I had to have a rental car and m More

by luvkidrok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Mar 14, 2024 -

AutoNation Collision Center Maple responded

Hello, we are happy you had such a positive experience with us! If you ever need any help, please give us a call!

February 29, 2024

Terrible experience. Two and a half months to fix a fender bender - consistently told work would be done by x date and they never met the date. Felt like the car was si More

by rmarkussen141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna
Mar 04, 2024 -

AutoNation Collision Center Maple responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (972) 895-3044 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 26, 2024

Donna was such a a great help during the repair process. She gave me weekly updates and even called to let me know when the parts arrived. I’ll definitely be coming back for any future needs. Thank you Donn More

by nicole Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Cutchshaw
Mar 02, 2024 -

AutoNation Collision Center Maple responded

We are happy you had such a positive experience with us, Nicole! If you ever need help, just give us a call. Happy motoring!

September 29, 2023

Great experience, service was impeccable, communication was on point, very happy we chose Autonation to complete our work. More

by collision2797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Oct 02, 2023 -

AutoNation Collision Center Maple responded

Hi, we are glad you chose our dealership. Don't hesitate to call us if you ever need anything. Be safe on the road.

September 27, 2023

I have been to this shop twice in two years and am extremely pleased with their work. From the sweet older man who took me home after drop off, to the representative who took care of my vehicle, commu More

by L_capital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce, Shalene
Sep 30, 2023 -

AutoNation Collision Center Maple responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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