AutoNation Scion Mall of Georgia - Service Center

I recently had the pleasure of getting my car repaired at AutoNation Collision Center Mall of Georgia, and I can't stress enough how wonderful the experience was. From the moment I checked in, I was treated AutoNation Collision Center Mall of Georgia, and I can't stress enough how wonderful the experience was. From the moment I checked in, I was treated with the utmost professionalism and courtesy. The front desk staff were knowledgeable and made the initial process seamless, providing clear instructions and timelines. What stood out the most was the level of communication I received throughout the repair process. Rick Eve, the director of collision operations, personally kept me updated on a daily basis. His detailed status reports eliminated any anxiety I might have felt, leaving me confident that my car was in the best hands. The communication was not just frequent but also incredibly clear, allowing me to understand exactly what was happening at each stage of the repair. When I finally received my car, it was in immaculate condition. The quality of work was excellent, and it was evident that the team paid close attention to detail. It's rare to find a service that not only meets but far exceeds your expectations, and this Collision Center has done just that. I highly recommend AutoNation Collision Center of Mall of Georgia for anyone in need of collision repairs. Their commitment to customer satisfaction is unparalleled, and the team goes above and beyond to ensure a stress-free experience. Kudos to Rick Eve and his dedicated staff for setting such a high standard in automotive care More

AutoNation did not comply my repairs on time and held my vehicle hostage so they could submit more invoice supplements to insurance company. I put the vehicle in for repairs at beginning of the month and wa vehicle hostage so they could submit more invoice supplements to insurance company. I put the vehicle in for repairs at beginning of the month and was schedule to pick up by the end of the month. I could not pick it up until the 10th of the following month. My battery was dead when I pick it up, the new hood gap line was poorly aligned, my remote start antenna was not tucked back in, vehicle interior is still duty from the repairs. I DO NOT recommend anyone to bring their vehicles here for repairs. Poor customer services and didn't keep their agreed schedule. More

Professional, courteous and caring. They are very knowledgeable and completed their work as required. Kept me informed on the progress of the work They are very knowledgeable and completed their work as required. Kept me informed on the progress of the work More

Auto Nation was professional and completed all repairs in a timely manner. I was updated throughout the process and had an overall great experience. a timely manner. I was updated throughout the process and had an overall great experience. More

Worked with Anthony Rodriguez and found him to be professional, knowledgeable and courteous. Anthony kept me informed throughout the process and looked for ways to make the entire process as seamles professional, knowledgeable and courteous. Anthony kept me informed throughout the process and looked for ways to make the entire process as seamless as possible. Provided excellent customer service! More

Ricky Eve is the man you want to see when you need collision work done to your vehicle. He takes the time to explain all that is too be done and why. Everyone at the facility were first rate. My car c collision work done to your vehicle. He takes the time to explain all that is too be done and why. Everyone at the facility were first rate. My car came out better looking than one from the showroom floor both inside and out. The turnaround time was awesome and the rates were great. I definitely recommend Ricky Eve and Auto Nation Collision. More

Repairs were done fast and parts came in quick! Employees were very knowledgeable and helpful. Employees were very knowledgeable and helpful. More

The Toyota Collision Center -Michail L. and group did a fantastic job on getting my truck to look great. They fixed everything and also did a great job of cleaning up for me. If the need and group did a fantastic job on getting my truck to look great. They fixed everything and also did a great job of cleaning up for me. If the need is there, I'll be back. More

Rick and his staff were extremely helpful, detailed and work was completed 1 week before promised. work was completed 1 week before promised. More

Very quick and easy process. They keep me updated along the way and Mike took great care of me and my vehicle. I would use them again if needed. They keep me updated along the way and Mike took great care of me and my vehicle. I would use them again if needed. More